A historic day for LIME Dominica as the company opened its new modern, stylish flagship retail store to the Dominican public today. The customers had been anticipating the opening of the store for some time and for the hundreds who experienced the transformation it was well worth the wait.
“I am very impressed with the new store; I really like what LIME has done to improve the service we receive from the company in a warm, friendly business setting” said Mr Daniel, a member of the Airport Taxi Drivers Association.
The feedback has been consistent along those lines throughout the day including one gentleman who took the time to write a note thanking the company for considering the disabled community in the design of the new store.
It was a proud, rewarding moment for LIME’s General Manager Jeffrey Baptiste who was on hand to welcome customers to the new store Monday morning. “With this new flagship store, customers can get the LIME full service provider experience in one central location in a comfortable, welcoming environment” said the LIME GM. He noted that no longer would customers have to go to separate locations to pay bills or complete a mobile transaction as obtained in the past. “This demonstrates our commitment to deliver a high quality of customer service to our customers and we will deliver on that promise” he added.
Customers who visited the store were impressed by the fun and exciting colours, spacious layout, and the modern, upscale look. A new glass door with a unique indented entrance welcomes customers to a room accentuated with upscale, bright office furniture and fixtures, classy showcases for new products, and a beautiful spacious layout against a backdrop of accent colours. Flat screen monitors, a glass accessories showcase and display of some of the latest tablets and gadgets complete the look of this store which will no doubt change the landscape of the customer service experience at Dominica’s leading telecommunications provider, LIME.
A topup machine on the outside of the store to facilitate customers who prefer that option and a ramp to provide easy access for the disabled members of the community are among some of the external features. A fresh coat of paint for the entire LIME Roseau building completed the facelift given to the new flagship store.
One of the early customers to the store this morning was Telecoms Minister Ambrose George who had high praise for the major transformation which has taken place to provide customers with a new experience. He commended General Manager Baptiste and his team for a job well done for the investment made to take the customer service experience to the next level.
The first one hundred customers to conduct business at LIME when the new store opened its doors this morning got a chance to win a brand new Lenovo laptop from LIME. The team at LIME is eager to serve customers at the new LIME retail flagship store.
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