courseFourteen participants were recognized with certificates of completion following a phlebotomy training course.

The participants were engaged in a four week training course designed to prepare them for employment at hospitals, blood banks and private clinics.

Phlebotomy is the process of making an incision in a vein with a needle. The procedure itself is known as a venipuncture,the collection of blood from a vein, usually for laboratory testing.

Lab superintendant, Walter Jones highlighted the significance of this training course.

“This is a very traumatic event for most people hence the reason for the competency required from people performing that procedure. We ensured that we had a good blend of practical and theoretical exercises to ensure that [practitioners] know exactly what they are doing and so the patient would have a good experience.”

According to Jones, this is also important as it relates to a quality management system being implemented at the Princess Margaret Hospital.

Participants were also trained in basic laboratory techniques like centrifugation, sample separation and instrumentation.

Nurse Deborah roach says phlebotomy is more than just the drawing of blood but is a procedure which should be executed with a great level of care.

She cautioned the newly-certified practitioners to be sensitive to their patients.

“Patients measure your performance by how you express compassion and care. Patients and their families want much more form care providers than competent clinical care. That means the caring attitude is central to your performance.

Certificates were distributed to the participants by Dr. Ruby Blanc.