Staff of the Sales and Customer services of LIME DOMINICA have staged protest action as the company moves ahead with plans to outsource and privatize that area of operations.
Today, LIME is operating with a skeleton crew after staff from sections of that department called in sick, thus affecting the smooth and effective operations of the company.
“LIME has taken a decision to privatize that section and staff are very concerned, fearing they may lose their jobs,” persons with inside knowledge of the situation told DNO.
DNO has been reliable informed that bids have been submitted and it was just a “matter of time” for the person/company to be announced.
Officials of LIME are not commenting on the matter at this time.
I think Dominicans should start facing the real truth… stop blaming LIME and the other companies like DIGICEL, Marpin, Whitchurch, RBC, finefoods, KFC, just to name a few and all the other businesses that have closed down including small businesses and direct the blame where it should go. your government whom u have placed in office to make the environment conducive so that there are other opportunities is not doing what they are paid to do. think about that. they dont even realize that when all these companies close down it means less revenue for the government which in turn means more taxes for the remaining working citizens. it is time u people wake up and demand that the people we put in office to make our lives better do their jobs. fine it is hard every where around the world but we can do much better with the resources we have in dominica that God has blessed us with to make our lives better. Ask yourselves this one question… how has your lives been improved in the last 10 year. or five years??? don’t blame LIME staff for not having homes, the only persons that can afford homes is members of the cabinet and those who try to build homes cannot pay the banks… its a ripple effect people… THINK
look bowdel…plenty bowdel..
Is dere a reason y some comments are not posted? Awaiting response!
The Next Level Economy, boy it sweet. From Marpin, to DSC, to Lime. More to come. Dominicans were warned. A bunch of incapable idiots in the cabinet, espoir mal papai.
bt wa the cabinet hve to do wit LIME, lol its nt a government co.
Wait! LIME has customer service?
Sometimes we need to put ourselves in others shoes to understand how they are feeling. Its their bread and butter they are fighting for. We should be supporting them. Kudos Lime staff fight for your bread! Its a shame that the Dominican GM is rushing the outsourcing, while the other countries are looking and learning.
Increased inefficiency seems be LIME’s mandate.
How r the mobile shop workers gonna maintain that fancy lifestyle now?
what fancy lifestyle u talking about, most of them doh even own a home. Bank ready to seize the clothes on them
LIME All Over the Caribbean is in the Process of outSourcing its Customer Service Departments Did we read of the Barbados Debacle once b4 –awa wii allu thought DA Was above that …Think again Jump High Or Low Jeffery Baptiste Cant Stop this ….Tell dem Apply Clear Harbour Thats where the Jobs Going
The country is not producing anything that`s sustainable.so what do u expect? Huge trade in balance. It`s surely going to be a domino effect. Who`s next??????
It has also been announced that the staff members who are on strike were invited to bid for the contract and were provided with the necessary information and documentation from management of LIME. My understanding is that their bid is being considered, along with other bids, are no decision has yet been communicated by management on the successful bidder. So, I am not sure what a sick-out will achieve for the workers at this point. What I do know is that it will cloud the minds of management on whether to give fovourable consideration to the staffs bid. I am also sure that DPSU was consulted by staff. As to their role in this matter, let’s wait to hear.
Frank Talker you seem to be sure of many things… except the truth.
1. As a staff I am unaware of any sick out, I do know that some staff are not feeling well. I also know that this running sickness is also affecting other Businesses such as Royal Bank where 7 of their employees are on sick leave.
2. Are you saying management have received a bid from staff, well then you must be on management because I am unaware of any bid submitted by staff.
3. As a staff, I am also well aware that the minds of management have been clouded long long time ago, their minds cannot be clouded any further.
4. As a staff I am unaware that one would need to seek counsel from the DPSU to take uncertified sick leave, in which law books did you see that?
So Mr. Frank Talker, get your facts straight.
@ staff – u singing for your supper
No consideration was given to local staff as an option. Management felt that they were not good enough.
Thank you, “staff.” Thanks for de inside info.
1. As to whether the absence is a sick out or not is all about definition, so I will not go further on this. Interesting that you are making a comparison with the RBC. Is this a clue of your identity?
2. You are correct on the point made that retail staff did not submit a bid. I misunderstood my source and therefore I apologize for my original statement to the contrary. But since you did not deny that retail staffs were invited to bid and were provided the necessary information from management, then maybe this is still being considered by those staff members.
3. The point I made about the minds of management being clouded is a relevant one. The mass absence of staffs will be interpreted by management of any enterprise as a loss of trust in those staffs. If those same staffs were to put in a bid, how on Earth do you expect management to consider it favourably? That’s the point I was making. The mass absence will cloud the minds of management.
4. Of course, you DO NOT need to consult your Union to take sick leave and I know this very well. I was not however talking about sick leave; I was talking about sick out, and in this context I will say it again, “I am also sure that DPSU was consulted by staff.”
Nonsense!!!!!!Utter rubbish so dont you Picture Man or De Radio Man Company Mark my words
Sorry “Dont You Know”
man shut up. You dont know jack about whats happening at Lime.
Frank Talker stop singing. Your turn is next.
Frank Talker, talk. let ppl know the truth.
What part of the world is in crisis that people do not get, so ofcourse Dominica will be affected. Other countries all over the world private and public cutting back, far less for Dominica. We always say we have fertile soil and so agricultural lands then go plant fig.
hahahahahaha
so rude
If outsourcing saves money why not
“OUTSOURCE THE GOVERNMENT”.
I feel like outsorcing your cpmment and the uwp
guess the grass green on your side, so you worry about your country
Thank goodness there is nothing you can do about it. If it was left up to you then we all know how DA would be. But don’t worry we know how to work hard.
Does “sick out” does not solve the problem. They are going to send home people if they have to. The employees are just proving to LIME that they can operate with a skeleton staff. LIME is regional. I don’t think they worry about employees drama but only about their company and keeping it running smoothly.
Stop talking rubbish! Is people like u that make companies like LIME ride over us! Rubbish! If u were affected by such decision u wouldn’t talk such crap! Proving what! Dese people have dere right! And I support dem! Dey should have done dat a long time ago. Proving what! Win or lose dey Excercise dere right! And we as Dominicans behave like dam crabs in a barrel.. We will get nowhere if we continue dis passive behavior, people will continue to ride over us.. Y is it dey didn’t do it in Barbados huh! Cus dey stood up as a united force! Dey tried dominica… Well I am glad dey did dat and make dem see Dominicans are not push overs.. Let me see dem recover from dat.. Let dem managers come and function… Would love to see dat how many of dem idiots are capable.. What u wanted dem to do just walk away? Would u tell dat to ur relative in dey were in such a predicament? Nonesense..
Hallie Berrie, which self respecting adult would allow people to walk all over them, disrespect them, insult them, abusing them and then kick them out with out putting up a fight. How many managers do you know gets a salary of $20,000. a month in Dominica. Only one, and no, its not the Prime minister. LIME just spent $950,000.00 on renovating a new store, don’t you think that if they were considerate of staff that those managers would at least take a pay cut. JB was asked to take a pay cut to save jobs, he said no, he will send people home instead.Selfish greed and pride.
Oh boy, what some people will do for a duty-free car!!
i not a lime fan………and lime know y? nothng personal….but indeed, i like the underdogs-digi
sickout or not….lime cut out bands! with lime, u are left to wonder!
For along time now I have wondered whether mr. Baptiste was running an entertainments company instead of an telecommunications company. So much sponsorship of fete in such a small country, spending money like water. Obviously this must be at the expense of cutomers and or shareholders and appears now also at the expense of employees. Keep on spending money on festivities Lime and squeeze your workers to pay for it.
thats like food for the boys
I support you on that….time to kill this creole in the park lime sponsored event
LIME HQ allows a certain sum for corporate sponsorship. As long as LIME DA doesn’t go over budget they can spend. Therefore, its not fair to use this argument to explain why they are releasing employees.
They also have a Corporate Communications Manager. What is her word on these on these corporate cuts? They well moumou.
costumers always right my foot. for your info we have to make all you think all you right. smile and say i understand mamam or sir while saying in our mind watch the DA.
Lime has taken a trend past ten yrs in making its staff redundant an option they felt that would have reduced operating cost of the Company. BUT it begs me to wonder a million dollar Company trying to reduce cost but yet still they go ahead and pay millions to its shareholders…a million to carnival…a million to Creole in the Park and millions at Regional Activities..Lime needs to go bck to drawing board.
Oh lets not 4get the big bonuses paid to only management team…aw magwe sar
LIME Business Tactique – limiting operating costs and maximizing profit without much concern over the impact of its pure business decision on the lives of the staff members affected and their families. It is all about business.
it has always been about business.
Sorry that is not bzness that is greed…
$75 000 to carnival, over half a million to CITP…let’s see what happens at CITP this year.
A company has a duty to its shareholders first and foremost
Granted that Dominicans need to be educated in the areas of customer service, YES, I SAID IT, outsourcing is definitely going to result in jobloss.
Wakeup calls to the CSR who have not heard that the saying “customer is always right”
lime has the best customer service in dca so wa u really saying?
The staff at LIME customer service are so professional, They know their work, they are so sweet and kind. It’s always a pleasure to deal with them especially the ones in the query section. I always thought when comes to customer servie, LIME got it right.
I do not agree!!!
who fool you
LIME has no leadership end of story…..Nepotism and Petty behaviour is the order of the day there If LIME is serious about turning these woes around for the better in Dominica They need to get rid of the fresh supremo end of story……Thank God he remove me from that place!!!!
the LIME SUPREMO is the best thing ever to happen to LIME
QUALIFIED SUPER BRIGHT RESPECTED EXPERIENCED HUMBLE A TEAM PLAYER and Dominica neeeds him….dont you know how many telecoms organization that seek his services
Did u seek his services and what did he do? Gave it to U? Pathetic.. Do u think ur time will not come too for redundancy? Pathetic! Ur day will come lets see how many grapes u call sour! Ridiculous! Behave like a Dominican citizen not one who singing for dere super! Sickening!
Hi Althea
Where are you now
you sound like sour grapes to me.
Photos of the sick out ????? Of what the employees at their homes ?????
lolololol!!
Lime= a regional company! So I’m still trying to figure out where the Dominican Politics comes into play.
the mentality of our people baffles me. #blameblameblame!
“Lime” in Dominica is owned by Cable & Wireless Dominica Ltd., in which the Govt. have a 20% stake.
This shareholding was paid for in the form of a loan by Cable & Wireless to Govt., which has not been repaid and is subject to dispute. According to the lates available figures, for the financial year ending 30 June 2010 Cable & Wireless claim the Govt. owe them E.C.$. 21.6 million in respect of this loan while the Govt. maintains it is “only” E.C.$.17.8 million.
Let me see if i get you the government owns 20% of the shares by taking a loan from lime. So they got money and shares? Now with 20% of the company they would not have much say. This is not a cooperative
From what I understand, the other islands are giving push back because they think its a bad idea. The General manager in Dominica is going ahead and not giving the staff the option to run the shop.
The question is, why would a giant company like LIME wants to outsource a key department like Customer service? Isn’t that they do not care about the customers?
u are dounce and dont know what u are talkinh about
How dare u call people dunce? Mrs/Mr suck up!
What did they promise u Suck Up! There is a better phrase KA! Figure it out!
The one thing about KA when the Sugar Honey Ice Tea comes down it doesn’t smell like roses…blood u are prepared to clean up the mess it made! Cus it will be extremely loose and offensive…
Because their main competitor Digicel outsources all of its customer service and product sales. LIME is simply catching up with the competition.
Correction: the staff has the opportunity to bid
You what I think we should encourage some of these folks to become police officers …we need more SSU guys and gals and grow our army cause I know we will be needing them when we might have to defend certain factions of the community.///
Wheh more depressing news…What to do?
hmmmmm what smh pretty close to election we seeing the next level.
u ppl soo politically sick, how the heck dat have to do with dominica election? is lime owned by dominica?? smfh idiot.. jus board a plane to leave d/a for positive ppl dat want it to move forward
fyi… the Government of Dominica owns 20% shares in Cable & Wireless T/A LIME.
Please, Ananomous, inform yourself first before calling people idiots. The Govt. of Dominica does indeed own 20% of Cable & Wirelss Dominica. Ltd., for which they have never paid.
GO ON EMPLOYEES! STAND UP FOR YOUR RIGHTS!
Folks need to wake up..Dominica is a sitting Time Aspect waiting to explode..
You can’t keep fooling citizens, reality is Hitting Home..
We need smarter brains in Governance in Dominica, That’s the Key…
I feel for Lime folks we are all in it…
But People need to take action and call a spade a Spade…the Economy is Deceased….
Holy Water is Required to revive the soul-Dominica.
That’s just the beginning of bad things to come in Dominica. People please be on the look out for much more.Things are not getting any better.
that’s the same thing they intended to do in Barbados but changed their mind when the union announced plans to have a national strike in protest of that decision. Looks like a trend Lime is taking,trying to do everything so that it could have limited liability especially when it comes to workers who have been at the company for a number of years. SHAME!!!
outsourced??? o.k… smh… and yet 27 million spent on state palace in order to ‘look like we have it’….
what does the palace have to do with Lime story?… well i think 27 million could be better invested in manufacturing plants of our home grown food, making food products….. boosting income for farmers thus giving them an incentive, many of marpin and lime workers could get jobs managing the business, technical aspects…. many able bodied young men n women could work at the plants…
kudos to Mr Baron for acquiring the water bottling business and employing some locals… this is the forward thinking initiatives needed in dominica…. and i don’t want to hear we can’t compete… rubbish, in a billion dollar market, there’s space for everyone, don’t be fooled… even fish can be manufactured etc….
i’ve said in dominica we have to go back to the roots… back to the soil… back to the green gold and diamond (fish)…. let’s strengthen our strong points…..
and the govt. has to do all that right?
They can set the initiative and get investors on board, open up ur scope of understanding, the saying that gov’t isn’t responsible for providing employment is wrong…. employment falls under there responsibility… quick ex. since we love to mimic the U.S.A…. why is it when unemployment rises the president and his administration takes the blame and when it’s dropping and economy rises u can ensure another term in office??? that’s cause they know it’s there responsibility to ensure employment is created….
Yes Rasta
Good for Gm politics he playing with the supremo.
u have problems or what u dont know how seriously independent minded our Gm is so stop talking stupidy
sour grapes singing for her supper upstairs
Sour grapes u r grossly pathetic! The world is round and u day will surely come cause d God we serve is most powerful don’t play games.. Cus Karma is not very pleasant!
dutyfree
thats what the country is comming to alass papamet
photos please
Of people sick at their homes
lmao!!!!!!!!!!!!!!!!!!
if you are sick you don’t show up at work