Discover Dominica Authority (DDA) in collaboration with the Dominica Hotel and Tourism Association and Ministry of Tourism will observe the week of May 8 to May 11 2012 as Courtesy Week.
This will form part of Tourism Awareness Month activities. The objective of the week is to promote the understanding of the value of respect, discipline, good manners and positive social interaction to the development of tourism.
These are some of the important practices to maintain as a hospitable people and as a destination seeking to succeed in the Tourism Industry.
The DDA has organized radio discussions and airing of customer service tips to seek to raise awareness of customer service and the vital role it plays in the development of tourism. This campaign along with others will commence in May but the Authority hopes to continue with different activities throughout the year at schools and to the general public as reminders.
“We at the Discover Dominica Authority continue to inform persons that Tourism is their business and as such we would like to identify the small areas and activities where they can participate. This week we are asking persons to “Just Smile”; a simple act of courtesy which can change the day of a visitor, a friend or a fellow Dominican.
Throughout this week we ask persons to take heed of the tips which will be aired daily and let us all play our part in developing Dominica and the Tourism Industry,” announced Mr. Colin Piper, Director of Tourism.
Tourism Awareness Month is an annual event which has been celebrated in May for the past six years by the Discover Dominica Authority.
They should have a special session for police officers. They are the most impolite people in Dominica
Good,very good move.Let’s start with our radio stations and announcers welcoming cruise ships and passengers to our shores whenever they’re in port.Lets remind our people in the hospitality industry that our guests/visitors pay our bills.They’re the reason we’re in business.
Good morning/afternoon/evening,welcome, how may i help you? Goes a long way.
I do agree with everything said here but first I strongly believe that “the value of respect, discipline, good manners and positive social interaction to the development of tourism” which is emphasized here should not only be a one-time thing and treated as an annual celebration. Instead it should be something that is natural and comes from within because some of the persons who are busy like “formi fou” (crazy ants)this week trying to promote such are the same ones who would walk on you the other fifty-one weeks of the year. Remember manners maketh man every day and not a few days.
That is a good way to start good luck and keep smiling Dominicans.