Two of Dominica’s travel-related establishments have been recognized for their outstanding service to clients.
The World Travel Awards (WTA) has named Jungle Bay Resort as Dominica’s leading resort while Beau Rive has been deemed Dominica’s leading hotel.
WTA announced the winners last week.
Jungle Bay Resort defeated three other nominees in the best resort category namely Fort Young Hotel, 2011 winner Papillote Wilderness Retreat and Rosalie Bay Resort.
Fort Young Hotel and Sutton Place Hotel were nominated for the Dominica’s Leading Hotel award but Beau Rive was able to walk away with the prize.
Sutton Place Hotel won the Best Hotel Award in 2011.
The World Travel Awards is the biggest and most prestigious awards program in the travel and tourism industry worldwide.
The Beau Rive hotel is located between the villages of Castle Bruce and Sineku on Dominica’s east coast and is owned by England native Mark Steele. It is known for its secluded and private setting.
The Jungle Bay hotel is owned by Sam Raphael and nestled along Dominica’s east coast. It focuses is on nature-based activities and wellness of guests.
How come you are all so slow at posting comments
Congratulations to Mark Steele and Sam Raphael. I know both places and love their food, hospitality and chill out factor. Great choices indeed. We so need a boost in the tourist trade.
It would be fantastic if the Minister in charge of Tourism and legal affairs could get his act together. Sort out the court system that keeps letting all the criminals out on bail and perhaps promote the tourist sector of the island. We have crime we have no tourists!! LOL
Although i am from Delices I have never gone to Jungle Bay Resort. It is such a coincidence that my husband, bro and I was just discussing jungle bay a few minutes ago and planning to have some dinner or relax for a few days at the Resort on our next trip to DA. This just adds to our curiosity. Well Done!!!
Congratulations to my wonderful father-in-law, Mr. Mark Steele…. You have truly out done yourself at Beau Rive….It was an extremely fantabulous venue for a romantic get-away with my new husband!….. Great food, friendly staff, and the most exqusite, breath-taking scenic veiws!
Wow!Congratulations to my father-in-law, Mr. Mark Steele! The place is exquisite, Friendly staff, great food, fantastic food and breath-taking scenic views…. What more could you possibly ask for on a romantic get-away!…. We are enjoying the last days of Beau Rive!
ok ebony we get it!!! its your father-in-law place.we happy for you….i mean your father-in -law, Mr. Mark Steele!!!smh
Really well done to them, especially Mark who does a fabulous job, quietly, with no fuss nor ego.
But let’s get some context here.
These two were voted best in Dominica.
Dominica didn’t feature at all, for anything, in the best of the Caribbean awards.
The tourism industry in Dominica, and the people responsible for heading it up, still have much to do. And with diminishing and expensive air access, (plus a worrying increase in crime on foreigners), it’s going to be more and more difficult to get people to come, stay, and enjoy it here. We need to promote our identity and our offerings much better and in a more thoughtful and mature way (stopping this nonsense about ‘nature island of the world’ would be a good start). Plenty of people still have never heard of us or confuse us with the DR. And plenty of people here, in positions of influence, have no experience at all of being eco-tourists, hikers, divers, and nature lovers in practice, not just in words. It’s just embarrassing when we send non divers to dive shows, non hikers to outdoor adventure shows. There are plenty of young, enthusiastic Dominicans who have a passion for the things some people just talk about all day long. They are the ones who should have the opportunity to spread the word about this island. I’m ranting now, have you noticed ? Sorry about that
congrats Mark and keep it up . you are a real friendly and kind man and always seem so pleasant. some of the other “taliban” hotel owners and workers as well as some of our ministry service providers (secretaries) need to emulate your personality and the success it brought you.
Congratulations. I have never stayed at Jungle Bay, but i found Beau Rive consistently had maintained a standard of high quality, personal service, and relaxed comfort. Mark Steele deserves the recognition.
Congrats! Now that’s something tangible for the pm to boast about. It highlights aspects of Dominica that is bringing revenue to the island coffers.
congrats to Mark and Sam Raphael. Well deserving!
I have visited both Beau Rive and Jungle Bay. Both proprietors are gentlemen and very happy that their establishments have been recognized by the World Travel Awards for the contributions to Dominica’s Tourism.
Mark Steele continues to make his mark on Dominica’s tourism through his signature Beau Rive Hotel, and, I must admit his property is well kept and service delivery is above average.
Samuel Raphael contribution to tourism cannot go unnoticed. His introduction of overnight accommodation in the east of the island is remarkable… I wonder if he was offered the post of Minister for Tourism and Transportation if he would take up such a post, especially since he has what it takes to make a difference…
our tourism and transportation sectors are so poorly developed, i wonder if we will ever come out of the position of the wanna be’s in caribbean tourism???
Congratulations to the management and staff of both Jungle Bay Resort and Beau Rive Hotel. Persistence and hard work always pays off.
Keep up the excellent work.
I have stayed at both places by choice. I guess I have good taste!!! Lol. Jungle Bay puts you at peace, so does Beau Rive. Mark Steele is a wonderful gentleman, who truly cares about his guest and staff. Congrats to both Sam and Mark! Continue to make Dominica proud!
The customer service, ambiance and tranquillity in superb at Beau Rive. Congratulation to Mark and staff.
Great Job! some positivity for the island…
Congrats to Jungle Bay – well deserved!
I spent a few days at Jungle Bay when I visited my sweet Dominica last year, and omg, it was an amazing experience! I’ve heard of this place for a few years and always wanted to try it out and I finally did…and fell in LOVE.
The service was exceptional. Normally customer service in Dominica is so poor – I complain about it every time, but, I have to admit the staff at Jungle Bay seem to be well trained in that area. Some companies in DA should learn a thing or two from Sam on how he accomplished this because good service is everything in the service industry!
The Food —- well, let’s just say I was in heaven. Fresh local fruits, local dishes and more … there is something for everyone no matter where you are from.
The cabins are beyond relaxing. Listening to the birds and the waves from the crazy roaring Atlantic Ocean is so relaxing and calming. When I left Dominica, I felt so relaxed and happy I fell in love with DA all over again and believe me I am not exaggerating.
This was one of the best parts of my trip. The concept is amazing; having your own private cabin in a jungle with a nice relaxing hammock on the balcony what more can you ask for? Will visit again, and I totally recommend this place especially if you are looking for a different experience and love nature. It is worth every penny.
Now I am curious about Beau Rive…never heard of it, but will sure try it out. I am always looking for a unique experience.
Dominica is blessed with abundance beauty. Will always appreciate my homeland no matter what…there is no place like home.
jungle bay is in DELICES
Love, love, love, love Jungle Bay!
They are just soooo professional too….