ANNOUNCEMENT: Disconnection notice for January 2021

DOWASCO wishes to inform all customers that they will be carrying out disconnection of accounts in arrears.

Customers in arrears of 30 days and over are liable to be disconnected. You are therefore advised to ensure that all outstanding balances are paid on or before January 31, 2021 to avoid the inconvenience of a disconnection.

Customers, whose accounts are disconnected, will be required to pay their outstanding balance plus a reconnect fee before service is restored.

Customers who are unable to pay in full are kindly ask to visit our offices to make suitable payment arrangements.

To obtain bill copies and balances, customers can visit our offices on High Street, Roseau and Chance, Portsmouth OR call our Portsmouth offices @: 255-2981/2982/2983 and our Roseau offices at 255-2930/2931/2932/2933/2934.

Customers can also log unto our online viewing services at to review their bills. Customers will only be allowed to view monthly bills. However, to make online payments, customers can use the following online banking services:

  • National Bank of Dominica’s Bank-a-Net and Mo Banking services.
  • Republic Bank Dominica’s online banking service.
  • First Caribbean International Bank’s internet banking service


DOWASCO takes this opportunity to wish all its customers a Happy and Prosperous New Year.

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1 Comment

  1. Righteous
    January 22, 2021

    @Dawasco- No one should ever have their water disconnected because of the inability to pay. For all utility companies there should be a system whereby if one can truly show a hardship, that the utility companies have a system whereby they can draw funds from so that the less fortunate are not being further victimized by this system.

    There are a number of ways in which this can be done. In a country with the abundance of water, 365 rivers, surely we can figure out a way to make the resource H2O more affordable and accessible for the masses.

    767 let us reach into our perfection to help the weaknesses of our brotherman/woman to achieve the completeness of perfection. “All for each and each for All.”

    Dawasco put a pause on the disconnection for now.

    #OneLoveDominicans #OLD

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