The National Bank of Dominica Ltd. wishes to thank our many cardholders for your patience and understanding as the Bank has been experiencing frequent ATM downtime in recent times.
This issue arose with the introduction of the new Eastern Caribbean (EC) polymer notes, which are not being processed effectively by our current fleet of ATMs.
The Management of NBD wishes to share its intention to replace its fleet of ATMs to a new brand of ATMs that can handle the new EC polymer notes efficiently and resolve the issue of frequent service interruptions. The first of these new ATMs are expected to be in operation by calendar year end.
Meanwhile, NBD encourages our customers to use alternative methods of payments such as merchant Point of Sale (POS) and MoBanking. Contact us or visit our website (nbdominica.com) for information on how to use MoBanking.
NBD is desirous of resuming the high level of service that you have become accustomed to at our ATMs and deeply apologizes for any inconvenience to you.