ANNOUNCEMENT: Payment of DOWASCO bills; COVID protection guidelines

The Dominica Water and Sewerage Company Limited (DOWASCO) wishes to inform customers that bills for the month of May 2020 have been processed and are available for payment. To obtain bill copies and balances, customers can visit our offices on High Street, Roseau and Chance, Portsmouth OR call our Portsmouth offices @: 255-2981/2982/2983 and our Roseau offices at 255-2930/2931/2932/2933/2934.

Customers can also log unto our online viewing services at to review their bills. Customers will only be allowed to view monthly bills. However, to make online payments, customers can use the following online banking services:

  • National Bank of Dominica’s Bank-a-Net and Mo Banking services.
  • Republic Bank Dominica’s online banking service.
  • First Caribbean International Bank’s internet banking service

DOWASCO also wishes to inform customers that we have resumed normal working hours on Mondays between the hours of 8:00 am to 4:00 pm and Tuesday to Fridays between the hours of 8:00 am to 3:00 pm.

DOWASCO further advises that frequent disinfecting of all public areas will continue and to allow your hands to be sanitized on entering and leaving the buildings. Persons coming to do business at the office are also asked to wear a mask or face covering. Markers have also been placed at points where each customer is to stand in line.

We encourage everyone to comply with these guidelines to maintain social distancing as we adhere to the directions given by the Ministry of Health.

We take this opportunity to thank you our valued customers for your continued patience and understanding as together we work to keep Dominica safe.

           DOWASCO:  Our Water, Our Treasure, Our Life!

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  1. The light
    June 9, 2020

    The registration site not working.
    Worst company ever. They have you bazzudi. You have to go for bills to that distance and have to return to pay unexpected high bills. They need to have a toll free customer care number in place at this time.
    Domlec is so different. Their bills are ALWAYS out and ahead. Kudoos to domlec.

  2. T
    June 6, 2020

    Perfect business opportunity there and no one is jumping on it, smh.

  3. Aa
    June 4, 2020 is an e-mail address not a website. How can i see my bills

    • Paul Wolf
      June 4, 2020

      Aa, I believe is the web site the article should be directing people to. Disclaimer: I am in no way connected to Dowasco.

  4. Junetoosoon
    June 4, 2020

    Almost everyone in DA has a phone and they are on FB for a good part of the day but they have not figured out how to pay their DOWASCO bill online? Hmm 8-O

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