ANNOUNCEMENT: DOWASCO apologizes for loss of service Salisbury

DOWASCO apologizes to customers of Salisbury Community for the unscheduled intermittent water shortages and low water pressure in the area. This is due to the low water level at the intake. As a result, the water supply will be closed from 7:00pm to 6:00am daily. DOWASCO will also be trucking water daily to our main storage tank to assist with the high demand for water during the day.

DOWASCO would like to assure these customers that we are working to have the problem rectified in the quickest possible time.

DOWASCO regrets any inconveniences which may have been caused by the interruptions in the supply and thanks customers and the general public for their cooperation and understanding during the process of restoring the supply.

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6 Comments

  1. theresa pace
    April 1, 2019

    since Friday no water . now Monday no water. water will be turned off at 7 pm till 6 am. so please where is the water from 6am till 7pm. Salisbury asking thank you.

  2. WaterCrisis
    April 1, 2019

    This is unbecoming. While we understand the issue with the low water level at the intake, it is not fair when during such a rough time sprinklers are blasting off the little bit of water that is supposed to be available for domestic/home use. Measures need to be put in place for such activities during the times when the water pressure is low or when we are experiencing droughts. It may be an inconvenience to the farmers, but if we are undergoing a dry spell on the coast then they need to farm wisely, focus on seasons and be mindful of others. Some homes go almost an entire week without water. DOWASCO, please do something. The trucks come with water and still the water does not reach some homes.

  3. Zandoli
    March 30, 2019

    So much for the 98% coverage. Dowasco throws out stats which look impressive at first glance, but it does not take much digging to realize it is all smoke and mirrors. Truly effective coverage is when one opens the tap water flows ALL THE TIME. Right now, water services in Dominica is like playing the lottery. You may get lucky and have water then the next minute there is none.

    When I was in DA, I would not take a shower without a full bucket of water in the bathroom as a backup in case water went in the middle of my shower. That is how much I trusted Dowasco.

  4. Conscious
    March 30, 2019

    As a child when we had water issues we went to (dire kai) for water on the property of Wilkin Williams. Probably Dowasco can see if they can source water from there since the system is catering to more and larger houses. Trucking is a short solution. Connecting from other resources is long term. Also people have to help themselves. People should also take the initiative to invest in themselves. All the plastic barrels can be used wisely by installing spigot. (A pipe head) check YouTube to see what is needed and how to do it. There is never a shortage of water in Dominica. We need to come up with new ideas.

    • Seriously
      March 31, 2019

      Well, I don’t know how long ago you left Salisbury and Dominica, but a lot of things have changed. Everybody have flushing toilet. We not behind. Nobody goes to river anymore. Most of those little ‘souce’ dry up. A water company cannot just source water from any area without proper testing and ensuring its safety. The fact is that climate change has caused a lot of problems. Salisbury was always a challenge when it comes to water supply. If there is low water pressure, its because of low volume. When you say ‘people must take initiative and invest in themselves’ what do you mean? In this day and age you are telling people to put plastic barrels at their homes? This is a temporary inconvenience. People can deal with it. It’s not that serious. There is never a water shortage in Dominica but sometimes, there is low water pressure.

      • WaterISSUE
        April 1, 2019

        Some point of correction:
        (1) Everybody DOES NOT have flushing toilet.
        (2) After Hurricane Maria some things changed again and brought us back a few years. There are a few people who still go to river. There are people who go out of the village of Salisbury to get drinking water.
        (3) I am not sure what it meant by ‘people can deal with it’ but many of us are challenged and do not have the means to deal with the ‘temporary inconvenience’.
        (4) It can be serious – Water is VERY important for everyday hygiene.

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