Branch Manager-Roseau Branch

Unicomer (Dominica) Ltd. requires a highly experienced individual to fill the position of Branch Manager for its Roseau Branch.  Reporting to the Senior Manager, the incumbent is responsible for directing and managing assigned retail outlets in order to maximize trading profits.  Execute the strategic direction for trading, following company-wide trading policies and procedures.


Principal Accountabilities




  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established Company’s standards and policies.


  • Maintains a favourable working relationship with all other Company Managers, Supervisors & co-workers to foster and promote cooperation and teamwork.


  • To represent the company and department in the required respected and orderly fashion. At all times set example by word, deed and attitude of the standards expected of the staff at Courts and working with colleagues toward the improvement of the services offered.


  • Ensure a customer-focused sales environment.


  • Contribute to the development of incentives to generate targets and motivate staff around same


  • Feedback information to the relevant Departments in order for informed decisions to be made regarding advertising, promotions, pricing and product range.


  • Maintain range plans as established by the Merchandising Department


  • Work with HR to determine training needs of the various levels of branch personnel and agree on suitable development programmes


  • Collaborate with the HR Department to ensure appropriate appointments are made at branch level.


  • Ensure that all staff are trained in health and safety practices and ensure adherence to health and safety as well as statutory regulations


  • Ensure adherence to appropriate store security procedures.


  • Assist with the design and implementation of measures of loss prevention

General Qualifications/Training Required


  • The incumbent should possess a certificate or diploma/degree in Business Studies or Business Administration.
  • At least five years experience in Supervisory position in at least two of the following areas – Sales, Marketing and Merchandising



Knowledge, Skills and Abilities


  • Knowledge of policies, systems and procedures of Courts
  • Coaching skills
  • Computer literate – knowledge of Microsoft Word and Excel
  • Understanding of financial issues
  • Analytical and problem solving skills
  • Good decision making and communication (written & oral) skills
  • Team building skills
  • Good customer service skills
  • Good interpersonal skills
  • Competent in COSACS and FACT 2000


Desirable Techniques and Knowledge


  • Marketing Management
  • Inventory Management
  • Product Knowledge
  • Conflict Resolution
  • Accounting Procedures
  • Merchandising Skills
  • Human Resource/Personnel Management Skills



Necessary Traits


  • Leadership, delegating, monitoring and caching skills
  • Enthusiastic, creative and pleasant personality
  • Ability to maintain calm in stressful situations
  • Deportment and a neat appearance
  • Ability to manage people effectively
  • Confidence and assertiveness
  • Persistent and persuasive personality
  • Commitment to continuous learning and excellence
  • Displays initiative and proactive thinking




Are you keen on building a career in this field? Please email your letter of application detailing your qualifications and experience to: Email: on or before Friday 2nd November 2012.


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