BUSINESS BYTE: SAT Telecommunications becomes Digicel Play

digicelFriday 17th October 2014 – Roseau, Dominica: From today, customers across Dominica can take advantage of best value superfast broadband, coupled with cable TV, as they experience the world of Digicel Play for the first time.

An all-new provider, Digicel Play is borne out of the marriage between Digicel and SAT Telecommunications and is committed to ensuring that customers get the best of the best when it comes to their broadband internet and TV experience. Offering the fastest broadband speeds, Digicel Play customers get free installation, a free wireless modem and a free set top box plus a tempting introductory offer – making the service truly accessible for all.

From today, Digicel Play will offer customers a range of broadband internet packages which they can select depending on their individual requirements from the entry level 8 Mbps package up to the superfast 50 Mbps package.

And with significant investments in the service in the coming months, Digicel Play customers can look forward to bigger and better TV offerings with more choice, more channels and more exclusive local, regional and international content.

As a welcome to the Digicel Play family, all customers joining the all-new high speed broadband internet service which offers speeds of up to 50 Mbps, will get the service half price for the first three months.

Richard Stanton, CEO of Digicel Dominica, comments; “Customers are looking for superfast multimedia experiences on multiple devices and, as a company, we are always looking for new ways to excite and engage them. With Digicel Play, customers will be able to access and enjoy the best in entertainment and infotainment for the best value underpinned by our commitment to customer service and constant innovation.”

Customers signing up will also get a chance to be one of three lucky winners of a brand new Samsung Galaxy Tab 4 or the grand prize of a large screen television.

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20 Comments

  1. October 23, 2014

    I see Digicel following the footsteps of Google Play, if they play their cards right mabie they will take over, mabie.

  2. Sweet Rose
    October 18, 2014

    I’ve got LIME broadband and very happy with it…. and they have given me no reason to change.. dont want to jump out of no pot and into a red hot fire…. I am even writing this post on my mobile using 4G… SUPER FAST !!!!

    • Affa
      October 19, 2014

      Whatever! …it’s called ‘competition’ and consumers like myself and … (I think) ‘you’ become winners. Otherwise we will all be thrust back into the dark old days of Cable & Wireless. Just see what Domlec is doing to me and …you, simply because of no ‘competition’ and u’ll figure it out..

    • HotBoy
      October 20, 2014

      LOL sorry to break it to you buy you really didn’t need 4G to write dat post

  3. Patcho
    October 18, 2014

    No loyalty to any of these bandits.

    That being said the DIgicel play bandits have the best internet service.

    Lets see what they do with the tv service.

    I have the 16mb and get around 12. thats fine.

  4. Anonymous
    October 18, 2014

    SAT internet down three times by 10:30 AM today! What crap!

  5. October 17, 2014

    SAT/GIGICEL stop mamaguying people. stop deceiving the people. what iI suggest that you do is to make a survey in the form of a questionaire and have your cable television and internent customers fill them them out. your customer care services leaves much to be desired. Please have competent people at the front line at SAT offices who can make the customers feel assured that they the are being taken care of in a genuine way. customer’s satisfaction must be a very high Ideal. learn to turn frustrated and disatisfied customers into happy and satisfied customers settle up with your providers so that you can deliver to your customers.

  6. October 17, 2014

    DAT/GIGICEL stop mamaguying people. stop deceiving the people. what iI suggest that you do is to make a survey in the form of a questionaire and have your cable television and internent customers fill them them out. your customer care services leaves much to be desired. Please have competent people at the front line at SAT offices who can make the customers feel assured that they the are being taken care of in a genuine way. customer’s satisfaction must be a very high Ideal. learn to turn frustrated and disatisfied customers into happy and satisfied customers settle up with your providers so that you can deliver to your customers.

  7. digital
    October 17, 2014

    give them a chance guys, sat didn’t have digicel’s level of capital needed to invest in proper infrastructure leading to better service, in due time i’m guessing it will be more reliable, rome wasn’t built in a day

  8. Dan Tanner
    October 17, 2014

    Total horse manure! I have SAT. It was down earlier tonight. It’s back on now. I pay for 3MB service but speedtest.net shows I’m getting 2MB right now.

    The choice is still over-priced and slow but more reliable LIME or better-priced, sometimes fast, but unreliable SAT/Digicel.

    • Dan Tanner
      October 18, 2014

      SAT internet crashed two more times last night.

  9. snakey
    October 17, 2014

    my internet service is located in canefield east and i am yet to see the increased and reliable speed announced. maybe from today on wards i hope.

    • domnitje
      October 17, 2014

      Did you contact the office? Did you apply for an upgrade?

  10. Anonymous
    October 17, 2014

    thanks Dominican for sure cause I was gonna say marpin bye bye but was wondering about that old sat reception

  11. Dominican for Sure
    October 17, 2014

    Digicel Play will always be SAT, no matter the name change – the same poor broadband service, sticky/ ricey tv, Spanish channels, always off, etc kinda service. I will stick to my Marpin TV and LIME mobile service – atleast I can depend on these two for reliability, satisfactory service and good( not excellent), but good customer service.

    • CUstomer
      October 17, 2014

      You will the Digicel Play family soon enough.

    • watchdog
      October 17, 2014

      @Dominican for Sure…..what planet are you on? That’s exactly why SAT was sold, to rebrand with a Company that can invest big money to change the problems you mentioned. They already started with broadband rates and service that far exceeds what the other providers now have.

      • Dominican for sure
        October 18, 2014

        Price may be good, but with poor service its worth nothing….I prefer paying for a service that is dependable and reliably…..not one where I have to cross my fingers hoping I will remain connected or my TV service will not go ricey. I am speaking from experience…..

  12. eyes open wide
    October 17, 2014

    have 8Mbps home and it flys thx to u Digicel no longer will i have to wait an hour to open an internet page when i had lime service :-P

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