LIAT is now a full IATA member

Liat-logo2LIAT, The Caribbean Airline is now a full member of the International Air Transport Association (IATA). IATA is the most prestigious aviation body in the world, with membership of more than 240 international Airlines worldwide and presence in over 115 countries.

LIAT received confirmation of its new membership status on 30th September 2014 from IATA’s Director General and CEO Antony Tyler.

Chief Executive Officer David Evans said the LIAT team is looking forward to the benefits of full membership in the prestigious aviation body.

IATA provides a powerful, unified and experienced voice that supports and promotes the interests of its members, by creating an international lobby for member airlines, bringing recognition, driving industry change, training and operational standardisation.

With IATA membership LIAT will have access to the vastly diverse IATA pool of knowledge and expertise with more affordable training from its regional and global resource pool.

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11 Comments

  1. jane messam
    October 23, 2014

    Well done LIAT. Although I thought you were already a member considering you have been operating for so long. Yes, I agree respect is needed from both parties – customer and staff. Customer service is another problem which needs to be addressed urgently. Therefore, LIAT you need to give extensive ongoing training to your staff. They are really lagging behind. Also, you need to run a much better service. I am now hoping with this new membership you will learn from the likes of BA, Virgin and some of the other international airlines. Best of luck as you move forward.

  2. The Facts
    October 22, 2014

    What took LIAT so long to be a full IATA member?

  3. bondou
    October 22, 2014

    8-O
    No wonder we were being used :cry: :cry: :cry:

    NO DIFFERENCE IN SERVICE THO!

  4. Barbara Saunders
    October 22, 2014

    Agreed!

    On a positive note, I congratulate LIAT on its impeccable safety record and on this new achievement but honestly, LIAT’s customer service is deplorable.

    Flights are diverted from their destinations or arrive late, causing passengers to miss their connections and then the attendants rudely inform them that LIAT is not responsible for their connecting flights. The Antiguan attendants are particularly offensive and need a good dose of common courtesy and basic manners.

    I hope that you can address these issues as you spread your wings into San Juan, Jamaica and other hubs because you cannot market yourself as an airline of choice to fly to international connecting hubs and then tell people when you bring them there later than you were contracted to do that you are not responsible. You are our own in the Caribbean and we’d like to continue to support you, but please get your act together!

  5. saso
    October 22, 2014

    very impressive liat have a long way to go service o no .

  6. Anonymous
    October 22, 2014

    So how is that going to be of benefit to your customers?

    Nice to know, but unless you improve the service you provide to your customers, this is nothing more than another picture on your wall.

  7. Pedro
    October 22, 2014

    Big Yawn! For an airline in existence for over 50 years this should have happened long before. In any event what matters more is not memberships to Intl organizations but how your service sucks and insults all members of the traveling public day in day out. We really have nothing to celebrate.

    • October 22, 2014

      @Pedro October 22, 2014 “In any event—- your service sucks and insults all members of the traveling public day in day out.”

      If that is you, from our forum. that language does not sound like you–it sounds a lot more like someone else whom you and I both know–good Lord!

      Any way, as long as LIAT is always there to take me home, when I am ready to go, I am satisfied. In this world nothing is perfect, therefore we need to learn to compromise, or else will never have the contentment which we so often need.

  8. megso
    October 22, 2014

    Now if they can only teach their customer service folks not to be rude to paying customers.

    • Free
      October 22, 2014

      They do teach the service reps… Dominicans just have to learn that not because you’re a customer paying for a service that it gives u the right to talk to the liat service rep in a disrespectful way…always remember respect is earned not demanded.

  9. Malatete
    October 22, 2014

    Thank God. Not before time.

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