Digicel has named Nikima Royer Jno Baptiste as the first female and Dominican-national to ever be appointed in the role of Chief Executive Officer for its Dominican operations. Nikima’s main focus will be leading the team of over 60 employees in delivering the best customer experience and a superfast network in the country.
Nikima brings over ten years’ executive experience to the role having joined the Digicel family as Customer Care Operations Manager for Digicel Play in 2014. Prior to that, she served in senior roles across several sectors including Head of Marketing and Deputy Chairman of the Board of Directors for Discover Dominica Authority, General Manager for Rainforest Aerial Tram and Vice President for the Dominica Hotel and Tourism Association.
“It’s an exciting time for Digicel Dominica having completed our multimillion investment in Digicel TV and most recently the addition of eight new mobile sites as part of our 4G network upgrades. So I’m looking forward to the opportunity to lead the wonderful team here in Dominica in this new capacity,” commented Nikima Royer Jno Baptiste.
In line with Nikima’s appointment, Digicel also announced that Nathalie Walsh has been promoted to Head of Commercial with responsibility for both Digicel Play and its mobile operations. Having joined Digicel in 2006 as Dealer Account Executive, Nathalie quickly climbed the ranks to Sales Manager then Sales and Marketing Manager with responsibility for Distribution.
Nathalie joins Nikima Royer Jno Baptiste and Head of Business Solutions, Daryl Thomas, as part of the core senior management team charged with driving growth across the business. Other members of the senior management team include Deborah Jno Baptiste, Human Resources Manager and Rob Lyons, Chief Technology Officer.
“Nathalie has been a great asset to Digicel over the years and I wish her all the best on her promotion,” said the newly appointed CEO, Nikima Royer Jno Baptiste. “With a strong senior team each with an in-depth understanding of the market, our customers and the future of technology – which is critical to the success of our business now and in the future – I know our customers are in excellent hands.
Congratulation Niki, I wish you all the best, you deserve it.
big hug
Though matter what people will still grudge
Cogratulations Niki. You deserve this. Very well spoken young woman.
Great move Digi having a local heading the company in Dominica should reflect a change in focus I hope, we need more local programing. Niki for your info we stayed with Marpin even with its rice poor reception because they do more local. If you can give us more local you will sure get me moving and we sure need better news production what you got is not good enough!!!!
Nice to see management have confidence in their young managers, pushing them up the ladder instead of pulling them down.
Wish the same could be said for other managers who only know about pulling their staff down while they hold on to power.
Congrats to all!!!
All you acting like all is well with Digicel talk about the many persons that will be out of a job while some of all you enjoying the good time. I smell a rat, someting is not right . //time will tell
Daryl Thomas should have been the CEO. he would do a better job and he is more humble and kind
I said that earlier on. Well look at the pic, he is placed correctly.
I support that.. But, when your brother is PM.. oh well
That’s a very STRONG, YOUNG TRIO Digicel has. I am looking forward to see what’s in store
FLOW make news, all you trying a thing to wi.. lol
Nice going. Things are looking up!
I love to see young people doing well!
Eh ben, I pray for Digi. I remember that lady Nikima making funny dance when she was presenting the weather forecast for Marpin and I wondering what all that was about. S
Well brother, that is why they let her go to Digi? I believe she was a student one time at Humber college in Toronto but what she studied and if she ever graduated I don’t know. Marlon Alexander was the smartest guy of all when he sold his business to Digi, trust me,.
Pardner…you in the middle…you should have been the prime candidate
@Really – You seem to forget its women’s time. we lead and let the men follow
@sassy. The issue is not about women’s time, it is the capability and the skills to run the organisation.
Lol.
BLESSINGS
Is she not the sister of Roosevelt Skerrit, who used to be in charge of the failed aerial tram?
Yes indeed
Jack of all trades, master of none. Time will tell.