LIAT passengers who had been stranded in Dominica and across the Caribbean since Tuesday because of industrial action by the airline’s pilots have been given new flight schedules, but those who were thinking of being reimbursed by the airline may be disappointed.
Gerald Cools-Lartigue, general manager for LIAT Dominica, stated on Friday that airlines’ rules prohibit refund in cases of strike action.
“Once the flights are disrupted because of natural causes, because of riots, strike, airlines do not accept responsibility for inconvenienced passengers, that is airline policy,” he emphasized.
All LIAT pilots called in sick on Tuesday and Wednesday, following LIAT’s announcement that it had ended its relationship with Captain Michael Blackburn, Chairman of the Leeward Islands Airline Association (LIALPA). No LIAT flights had been operational as a result. Some flights resumed on Thursday while several were cancelled and some others delayed because only some pilots reported back to work, LIAT announced.
Meanwhile it was back to normal at Dominica’s main airport on Friday, despite some delays mainly due to maintenance, Cools-Lartigue confirmed.
He said LIAT sympathizes with passengers who had been stranded and is doing its utmost to further assist.