New PMH matron promises ‘next level’ nursing

The newly appointed matron at the Princess Margaret Hospital who is promising to take PMH nursing to the “next level”, says she’ll be concentrating on improving the nursing sector in Dominica.

Leticia Lestrade Wyke told a press conference on Tuesday that under her watch, customer care will take precedence.

“Our customers are our clients. For me if we improve in that aspect, we will improve in delivery of nursing care. I hate when people come to us with negatives. If I could continue and not have those negatives, life would be good,” she told reporters.

Wyke admitted that the operations of the PMH face serious challenges.

However she sounded confident in giving assurances that measures would be put in place to tackle them.

“I am willing to work with the public. They can come with their concerns.  I don’t say the nurses are wrong and I don’t say they are right either. I investigate and we deal with the situation. We have measures in place and we deal with it,” the new matron affirmed.

Her appointment took effect March 01, 2012.

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54 Comments

  1. Jack
    October 13, 2012

    What is the salary of the nurse in pmh is i xcd or us dollars?

  2. May 14, 2012

    not all nurses are bad not all are good,im a nurse myself and when i was around i did an excellent job.my blessings i received has me going strong.nurses lets strive to be better please

  3. real talk
    May 3, 2012

    nursing is a good job! always been.. i hope it works.. cuz currently theres a backlog of nurses here without job.. so i hope they can complete school and start developing the health sector in dominica

  4. May 2, 2012

    Continue the good work,congratulations.

  5. outspoken
    May 2, 2012

    Can someone please give me an idea of how much a nurse salary is? cause everyone saying dem nurses just doing it for the money!! about 5 grand man?

  6. me
    May 2, 2012

    OH PLEASE! Those nurses could care LESS about us! Hell half of them don’t even want to BE THERE in the FIRST PLACE!

  7. kokowatt
    May 2, 2012

    Letitia, i know you better than a whole heap of people ever will.girl, you in that “next level” thing too.i know u are qualified and experience but if your post was in anyway affiliated to the cabal or next levelites,or if u got it because you are a croney,i will be gravely disappointed!!!!!good luck girl.

  8. injustice and unfair
    May 2, 2012

    WHAT NEXT LEVEL? pEOPLE ARE VERY SICK AND ALYOU SAYING YOU DOH HAVE BEDS SO YOU PUT THEM OUT JUST TO GET A BED FOR YOUR IMPORTANT PEOPLE. iT HAPPENS EVERYDAY. IN MY OPINION, EVERYONE SHOULD BE IMPORTANT

  9. injustice and unfair
    May 2, 2012

    This new matron needs to concentrate on the so call nurses, some of whom are just there for a pay check. They need to be more professional. I know a guy who fell sick and his family did not even know. He got a stroke and could not feed himself. They would put the meal on the table and turn their backs not even offering to help feed him. then they would pass around and pick up the tray. This happened for two days in a row until his family found out that he was in the hospital. When the mother of the guy found out what was going on,The Nurse on duty said to her, that she didn’t know it was her son. My concern is, because you don’t know the family of someone doesn’t give you the right to treat anyone like an animal. Alot of nurses treat people by who they are. If their family is MR this and MR That so call Burgoise, then they go the extra mile. That is PATHETIC. Sickness does not choose. We have some very good professional nurse in D.A an I commend them for their goods service and job well done, but some of them are horrible. So Matron try to work on that. We are all equal inspite of our circumstances. some of us lack EMPATHY. Lets work on that.

  10. strength
    May 2, 2012

    congrats Mrs. Wyke. I admire your simplicity and humility. you are going to make a difference. Dont worry about those negatives they are only jealous. You should have been appointed a long time ago, nothing comes before it time. Keep up the good work and be focussed but remember always watch your back. watch out for those crooked smiles.

    • indeginous one
      May 2, 2012

      i said congrates to the new matron yes,BUT i hope she dont only concentrate on the nurses only ..but concentrate on the WARD AIDES as well,while she was acting matron she put no intrest in the WARD AIDS, they are important as well …with your new level let the public be more aware of the WAID AIDES AS WELL they are hard working staff and the hospital need more of them and this is a fact

  11. Anonymous
    May 2, 2012

    congrats matron. I have worked with you before moving on and your standard was very high. May you continue in good this good stead and concentrate on the work ahead. dont let the negatives get you down. Training and development in ALS,ILS.AIM/Alert will make the nurses better equipped to manage all level of patient and to continue their good work

  12. BRAIN DAMAGE
    May 1, 2012

    Madame, congrats to you. but don’t let the PM hearing the phrase from you ” the next level” He might think otherwise!

  13. Learn Too Care
    May 1, 2012

    YOu are probably a Zoryou MIninistry, on of those Parry identified. Wicked. YOu can only see negative even though your plate full. Dominica is not as bad as you would want people to believe. Go out there and taste the green pastures and then you will know what miser is. Machanta..
    Lestrade has worked her heart out for Dominica, she is not a come see today, she worked her way up, Let the lady reap the benefit of her sweat and toil.
    All yu can see is negative… negative negative and an old dirty colour….. Wake up and think and behave like a reallllllllllllllll Dominican not those haterssssssssssss.

  14. Yvette
    May 1, 2012

    Let me add my loud voice in congratulating Mrs Wyke on this prestigious appointment.
    Class of ’91 raise your hand!!!!!!!!!!!!!
    Mrs Wyke you are well placed and this is done by the Almighty.No weapon formed against you will prosper. I know u WELL and know you will continue to do a fantastic job!!!. And from all of us your colleagues and well wishers in the diaspora we are just a call,text or email away. we have your back!!!!!!

  15. injustice and unfair
    May 1, 2012

    This new matron needs to concentrate on the so call nurses, some of whom are just there for a pay check. They need to be more professional. I know a guy who fell sick and his family did not even know. He got a stroke and could not feed himself. They would put the meal on the table and turn their backs not even offering to help feed him. then they would pass around and pick up the tray. This happened for two days in a row until his family found out that he was in the hospital. When the mother of the guy found out what was going on,The Nurse on duty said to her, that she didn’t know it was her son. My concern is, because you don’t know the family of someone doesn’t give you the right to treat anyone like an animal. Alot of nurses treat people by who they are. If their family is MR this and MR That so call Burgoise, then they go the extra mile. That is PATHETIC. Sickness does not choose. We have some very good professional nurse in D.A an I commend them for their goods service and job well done, but some of them are horrible. So Matron try to work on that. We are all equal inspite of our circumstances. some of us lack EMPATHY. Lets work on that.

  16. Anonymous
    May 1, 2012

    Congratulations Matron! Doing the UWI program with you and staying up till early morning working on assignments has brought fruit. Stay focused, dont be discouraged by all the negative talk. You will make a difference at PMH, I’m sure.

  17. lucian
    May 1, 2012

    :-D

  18. May 1, 2012

    First i would like to congratulate mrs.Wkye as matron of pmh all best goes to her in this position. As she rightly said our customers are our biggest treasure and without patients there cant be nurses,they must always be the patients advocateat all times.

  19. Rasta Mystic
    May 1, 2012

    We really do need next level nursing for the better .. Most of the nurses have I don’t give a attittude !!They are there just because of the salary , and not because they really do take nursing seriously as their profession . Most of these nurses treat patients like crap .. They have no love , care and no compassion at all .

    • lala
      May 2, 2012

      what salary! Come work a day in a Nurse shoes and you would shut your mouth! A lot of Nurses are there because they love their profession. If you was talking 4000 to 5000 a month but for a salary at the end of the month after paying bills you brokes like the rest of the majority of Dominicans

  20. hmmm
    May 1, 2012

    i thought she was the matron already, for years..

  21. DANNY SIMON MBA, CPA
    May 1, 2012

    Folks who graduate as doctors at UWI should be sent over to the USA to undergo further training and education particularly in the area of surgery.

    • Sooyh Sayer
      May 1, 2012

      …so they can be conditioned to believe that medicine is all about wealth, not health?

      Congratulations on your academic achievements (MBA, CPA) but comments like yours only prove that the term “educated fool” is definitely not an oxymoron.

      This link might help free your mind Danny boy!!

      http://academic.udayton.edu/health/02organ/providers01.htm

  22. REVOLUTION NOW
    May 1, 2012

    Sounds good and positive,hope it’s just not another slogan used like those who holds the country hostage.Good luck and all the best,we’ll hold you to your words!

  23. fly on the wall
    May 1, 2012

    I disapprove of this matron….she promotes insurbodination of the nurses to authority, she advises them not to assist doctors and promotes separatism between nurses and doctors. this is not the way for PMH to go

    • Anonymous
      May 1, 2012

      If you are so bold in making such a statement, why dont you reveal your true identity.

    • POSITIVELY DOMINICAN
      May 1, 2012

      Nurses and doctors are partners in care delivery. Nurses are not doctors handy maid, and respect should be mutual!!

  24. May 1, 2012

    Welcome to your new assignment wish you all the best with your goals to take nursing to the next level. The proof of the pudding is in the eating so we go see.

  25. lawyer
    May 1, 2012

    I commend you on such a positive approach, I must, however make two suggestions, we are no longer under this colonal rule therefore it is high time that this hospitals name be changed to reflect our own nationalism, and the word Matron is also derived from the imperilist days it should be changed to “Director Of Nursing”.

    • Girlfriend
      May 2, 2012

      I secound the motion the word matron in this day and age sounds so old fashion. Time to live in the 21st century people.

    • Malgraysa
      May 2, 2012

      Grow up! That too is part of our heritage.

      • Girlfriend
        May 2, 2012

        We are no longer under the british rule. We are independent right, get it?

  26. Zozyo Ministry
    May 1, 2012

    Someone told me that PMH means –Pluis Malad Hospital. You go in you come out worse.

    • BRAIN DAMAGE
      May 1, 2012

      Zor.. any record or piece of paper to prove that…

  27. KOKO
    May 1, 2012

    Congratulations Leticia.Met you twenty-one years ago when my daughter was at winston ward.I think you are very efficient.Knew you would go places. Just remain focused and broaden your horizon.Congrats again.

  28. Malatete
    May 1, 2012

    Surely matron did not say:” Our customers are our clients” because they are one and the same thing. And if she did say that, she must have meant:” Our patiens are our clients”. Anyway,I wish her every bit of success because shall all benefit.

  29. Reader
    May 1, 2012

    Perhaps it’s the piece of her statement that DNO published, but from what I have read here, not impressed. This does not sound like a commitment to improving customer service or community engagement. I was expecting from the “next level” nursing article.

  30. tect nee cal lity
    May 1, 2012

    why can we let it be.it is what it is, that what the lady said. papamet.

  31. Bajan
    May 1, 2012

    I will continue to use my private and better qualified Drs!!!

    • @WELL
      May 2, 2012

      UHUM and where are those “private and better qualified Drs?””

      The Drs. are pompous, ill-mannered and self-righteous. Nurses do a damn sight far better job than they ever would. Take that from one who has worked at the top class hospitals of Central London. Those Drs here are worse. They never seek second opinions and just prescribe paracetemol and ibuprofen for everything. GO PRIVATE off course.

  32. Fairplay
    May 1, 2012

    Could we see a photo of the Matron please, so she can be greeted and treated with due respect on or off duty!

  33. Zozyo Ministry
    May 1, 2012

    Allah all U please doh say Next Level again nuh because I’ve been waiting for the next level train since 2000 and right now not even the Chew chew sound I can hear in the distance. My hands are still up and tired waiting to catch the vision they told us about and so far all I catching is hell, lies and misere; They told us god is good all the time but so far it seem like god has only been good to them ; they say something happening but all I see happening crime ,paro and poverty; They said All shall eat the but so far some eating ALL the little we have.

    Right now I just finishing off my Pipwi while Haitians running from Haiti se Haiti mwe ca allais. Pwes morne pa ca watais mwe se aller mwe ca aller woyyyy. Pa nir pwes next Level train ca vinir . se misere qui ca jwen misere

  34. Anonymous
    May 1, 2012

    Next Level?? If I were in your place madam matron I would stay far away from this phrase… HuuuuuuuuuuM! Next level eh, that has proven not to be a good level for Dominica. We shall see.

    • Malgraysa
      May 2, 2012

      The only place that have “next level” now is the post office where they give you a bottle of glue to stick on the stamps yourself. You think I’m joking? Go and see!

  35. Rastafari
    May 1, 2012

    Oh, by the way good luck new lady.

  36. POSITIVELY DOMINICAN
    May 1, 2012

    one thing you must remember matron, is to provide professional development for all nursing saff and equal opportunity must be the driving force for this venture.

    Training is very essential to ensure that high standard quality care is delivered to all patients at Princess Margaret Hospital.

    Remember to be objective in your approach and above all remain IMPARTIAL!!

    Listen to the facts and do not be judgemental.

    Your attitude and level of professionalism can make a significance difference to motivating your workforce, to enhance job satisfaction and to elevate the standards of care at PMH.

    A motivated, respected and valued workforce brings credence to an institution!!!!

    Remain focused!!!

    • POSITIVELY DOMINICAN
      May 1, 2012

      Correction:

      Provide professional development opportunities for all nursing staff

  37. Rastafari
    May 1, 2012

    She said: “…For me if we improve in that aspect, we will improve in delivery of nursing care.” IF? You can’t promise next level then in your statement mention “IF”. you are either going to do it, or not do it.

    • POSITIVELY DOMINICAN
      May 1, 2012

      @ Rastafari

      As a health professional, I totally agree with you. The word IF should never be used. A positive approach must be taken at all times!!!

  38. Bajan
    May 1, 2012

    It depends on which side of the pendulum she is heading!

    • hmm
      May 1, 2012

      You people have no respect for people in this country. Not every body is preoccupied with politics.

      There are some professionals left!

      • Derp
        May 1, 2012

        Yes, but clearly not in the nursing field of the Princes Margaret Hospital… They are rude… they need some training in patient care…

      • OMG
        May 1, 2012

        And your point is??

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