Effective September 1, LIME will introduce a new roaming offering—One Rate Roaming— which allows LIME Caribbean mobile customers to pay one standard roaming rate for all calls made and received while roaming with LIME in any of the 13 islands where LIME operates and in Trinidad & Tobago.
This means that LIME customers will be billed at the same roaming rate regardless of which LIME market they visit and applies to LIME customers ONLY when roaming in:
- Antigua & Barbuda
- British Virgin Islands (BVI)
- Cayman Islands
- St. Kitts & Nevis
- St. Lucia
- St. Vincent & the Grenadines
- Turks & Caicos
- Trinidad & Tobago
And as a special introductory offer, all customers will enjoy FREE incoming calls until November 30, 2010.
With One Rate Roaming calls are billed at one flat rate, and text messages and data are charged at the local rates. Blackberry customers pay no additional charges when they’re roaming in the 13 LIME markets and in Trinidad & Tobago
One Rate Roaming, which is available to both postpaid and prepaid customers in all LIME markets, is simple to access and makes it very easy for customers to calculate their roaming charges on their monthly bills.
Postpaid customers who do not already have roaming access on their LIME mobile can simply call LIME’s Contact Centre 1-800-804-2994 or visit any LIME Retail Store to request roaming services. All LIME prepaid customers are automatically provisioned with roaming access. For postpaid customers security deposits may be required but there are no monthly subscription fees for roaming access on either prepaid or postpaid service.
*One-rate” calls are calls on-island and back home (not to other countries).