As the new Cruise season for the 2015-16 period get set to begin, Public Relations Officer of the Combined Taxi Incorporated (CTI), Reynold Alcendor, wants members to place professionalism high on their priority list.
Alcendor told Dominica News Online that professionalism was among many items discussed at the CTI’s 8th AGM which was held on Thursday 24th September 2015 at the conference room of the Garraway Hotel.
“We touched on many different things, re the tourism industry, taxi drivers, taxi operators, the upcoming season,” He said. “We touched on proper hygiene, proper dressing, the approach, the undercutting for prices for the tours, the competing at each other for a group of persons…”
He bemoaned that competition among taxi operators portrays disunity, greed and presents a bad image of the country.
“It shows that some of us are very unprofessional and it is not a good thing, it does not go down well, the people don’t like it, it is almost like harassment,” he said, adding that it is not a good impression to visitors.
“When they (visitors) get there as soon as they disembark the ship, after customs and immigration, the second person that they see may be a taxi driver,” Alcendor noted. “So you cannot portray yourself to be unprofessional that is bad for the industry. You have to portray yourself as the professional, one who is well trained, and one who is capable of taking the visitors to the site on the tour and at the end of the day you leave a good lasting impression.”
Additionally, training for taxi operation was discussed as well as the last cruise season, which he said was “not too bad.”
The association is hoping for an even better season this year.
Meantime at the AGM a new executive was elected for the CTI.
The top position of President went to Phillip Jenner Guiste, while Curtis Labassierre was elected Vice President.
Margel Durand was elected Secretary unopposed.
The rest of the elected executive are Oris Campbell, Treasurer; Lewis Romain, Assistant Secretary/Treasurer and Alcendor, the Public Relations Officer.
It is definitely a good idea to have proper training to these drivers. It would be a great help in maintaining orderliness in highways.
Professionalism in any organization is the key to success, my concern is to be mindful that we do not bend too low in the name of professionalism to allow the visiting tourist to believe that we are hungry, we are children of the slave and they can do and say as they please because we are displaying that professionalism.
We are the world and in every sector of the society we have the good the bad and the ugly, and we need to strike a balance, character and principle is worth more than money and this aught to fit in in the whole aspect of professionalism.
You’re right that, as Proverbs says, “a good name is more desirable than great riches.” But professionalism is not at all the same thing as subservience, and if you show good character by having a clean transport, a pleasant attitude, and a genuine interest in your passengers having a pleasant excursion, you and the country will end up better off materially, not worse.
P,lease practice what you preach. Ensure there is ongoing training for the taxi drivers and everybody else involved in this venture. Dominica must step up and do better when it comes to tourism – after all it is mainly the bread and butter of the country.
The devil is working in Dominica . Some Dominican talk too much , Dominican take a good look at yourself and think before you all speak, as someone comment earlier some of you are wankers take a pill and go to sleep,
BY ADMIN ON 27 JUNIO, 2015 4:24 PM ON AIRPORT-POP-TAXI, AIRPORTS, BUSINESS
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There won’t be a cruise ship season because of the storm damage. Taxis can’t take people around when the roads are washed away!
it leaves one to wonder, as big men and women, of the industry, needs “Training” to learn how to mind their manners? We really not ready, But it is what it is.” Manners maketh man& women” and our attitude determins our altitude”. Brothers and sisters, that should be our Watch word. Lets do it together.