Dominica will soon be armed with a manual to manage crisis in the tourism sector, officials are saying.
The “Crisis Management Plan for Dominica,” as it is called, is expected to provide guidelines on how to respond to, report and who to communicate with during a crisis or disaster in the sector.
Tourism Minister Ian Douglas told a press conference on Wednesday that bad information can hurt a destination.
“In a matter of weeks, we will be able to launch a crisis management plan in Dominica,” he said. “We had a crisis management conference where we looked at our own crisis issues and how do we go about reporting on them. The media plays an important role in reporting on the issues.”
“we need to have a protocol and a structure on how we treat these various incidents and how we report on them,” Douglas stated.
He said the manual caters for a wide section of society, and including law enforcement, health and emergency personnel, tourism officials, media and private sector individuals.
Vice President of the Dominica Hotel and Tourism Association Maxine Alleyne Esprit says the implementation of the Crisis Management Plan is timely.
“There was a need to find a way to put a structure around the management of crisis,” she stated. “There are several different types of crisis that can occur and that can affect the tourism industry.”
Esprit said it is important that the industry has the support and confidence in a manual that will guide it on how to respond to a crisis.