Sagicor extends office and increases services to Dominicans

Sagicor life Insurance Inc has extended its office to offer wider general products and services to Dominicans.

The office was officially opened at Corner Hillsborough Street and Great George Street, Roseau on Friday, February 24, 2023. 

At the Ribbon Cutting Ceremony, CEO of Sagicor life, Donald Austin said that the evolution of the insurance industry continues. With this expansion, the company will ensure full digitalization development.  

“I would just like to say that the evolution of the insurance industry is one in which we are seeing because of the last three years the evolution and development of digitalization is coming more into being and certainly we will continue to ensure the full digitalization process which we have started at Sagicor which is reflected in all our businesses across the region,” he said.  

He noted that they have started work over the last couple of years and are developing their systems so customers can benefit from interacting with them on their devices.  

“You will see we’ve just launched about two months ago our E-life system which will incorporate all of our lines of business so that you can actually go on to the Internet and have access to our general insurance, life insurance, and investments,”  Austin stated.  

“We expect to see increased growth in the general area. We have already met as a team and [there are] some things that we are working on to make sure that we were a lot closer to…deliver even better for you.”  

Austin assured that in the next couple of months, people will see the development of not only the life insurance sector but also the general insurance sector.  

At the event, a special presentation was made to the principal representative of Sagicor General in Dominica, Cheryl Rolle.   

She was awarded the “lady of the moment” for her remarkable contributions as a team leader for the company for the past 35 years.  

Assistant manager of Eastern Caribbean (EC) operations, Deborah Raoul said the launch of this new location is evidence of an upward trajectory powered by the hard work and dedication embodied by “this powerhouse of a lady.”   

“Cheryl has made it her life’s mission to be excellent in her business activities, and professional in every undertaking. Each and every client is treated with respect and with the care that Cheryl brings to everyone with whom she interacts she ensures that lines of communication are always open to meet their needs.”  

Raoul said this office is a physical manifestation of Rolle’s vision and goals and the confidence that the wider Sagicor group has in her abilities.  

“Thankfully Cheryl has never been singularly focused on work but has used her office and her resources to positively impact both the people at sargico and those in the wider community. Cheryl would have influenced many of Sagicor’s team members and has significantly contributed to the growth of the insurance sector in Dominica.”  

It was said that she is heavily involved in community outreach and personally takes on projects that are dear to her heart, investing her own finances in the development of community groups, providing gifts for students successful in their exams, and also to individuals on the Sagicor south east football team beyond the annual sponsorship we provide to them.

 Meantime, Minister for Health Cassani Laville stated that this expansion is a reminder to the public of the beneficial relationship the company shared with them for the past few decades.  

“The expansion of Surgical General here in Dominica is certainly meaningful in many ways and it reminds us of the cordial beneficial relationship that we share and enjoy as a country with you all for many decades and in ways in which all people have come to realize it’s truly beneficial to them in many ways,” he said 

“Insurance is about  protection and with the presence of Surgical here in Dominica in our marketplace our people have been assured of reliable options for protecting themselves, their lives, and their families from financial risks, shocks, and most certainly losses.”  

He said Sagico has excelled in giving citizens the means to cover various medical emergencies, medical care, and hospitalization and that their social and economic contribution to Dominica is most certainly undeniable and evident through many activities.  

“Your company certainly supports us in many aspects of socioeconomic landscape and development even through sports and social welfare and we are certainly grateful to your partnership.”  

Laville acknowledged and commended the lady of the movement Cheryl Rolle, for her extraordinary and long-lasting contribution to Dominica’s insurance sector and to the growth of Sagicor as a brand in Dominica.  

He said Rolle is an insurance giant and her impact has meant more than just insurance and includes the contribution of jobs and livelihoods for many people.  

“You represent the advancement of many issues in Dominica as it relates particularly to social well-being and you are truly a champion and a vital asset to our society, and we certainly admire your passion and drive, and we believe that has rubbed off on many people. Congratulations to you also for your remarkable leadership not only in insurance but you’ve stepped outside of that and into the business community.” 

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