{"id":198682,"date":"2018-06-03T12:25:58","date_gmt":"2018-06-03T16:25:58","guid":{"rendered":"http:\/\/dominicanewsonline.com\/news\/?p=198682"},"modified":"2018-06-03T12:29:15","modified_gmt":"2018-06-03T16:29:15","slug":"flow-customers-get-more-convenient-new-features-with-latest-release-of-myflow-app","status":"publish","type":"post","link":"https:\/\/dominicanewsonline.com\/news\/homepage\/news\/flow-customers-get-more-convenient-new-features-with-latest-release-of-myflow-app\/","title":{"rendered":"BUSINESS BYTE: Flow Customers get more convenient new features with latest release of MyFlow App"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-198683\" src=\"http:\/\/dominicanewsonline.com\/news\/wp-content\/uploads\/2018\/06\/MyFlow.png\" alt=\"\" width=\"125\" height=\"127\" \/>The Customer self-care app from Flow, <a href=\"https:\/\/vimeo.com\/272982182\">MyFlow<\/a> was recently re-launched with several new features that make it even easier to use and more convenient for customers.<\/p>\n<p>The newly refreshed app will be much more useful and convenient for customers. C&amp;W\u2019s SVP Customer Experience, Alvin Stokes said \u201cIt\u2019s everything customers need right now and have been asking for \u2013 more features and more convenience \u2013 which allows them to control their own experience. The <a href=\"https:\/\/discoverflow.co\/grenada\/mobile\/my-flow-app\">MyFlow<\/a> app now has an easier log-in process and offers customers simple ways to pay their bills, view balances, top up and activate add-on combo plans all from the device in the palm of their hands.\u201d<\/p>\n<p>\u201cThis version of the <a href=\"https:\/\/discoverflow.co\/grenada\/mobile\/my-flow-app\">MyFlow<\/a> app also gives customers direct access to self-service options, for example, activating TV and mobile add-ons as well as offering handy solutions to easily solve service issues like remotely re-setting cable modems and set top boxes. Our customers are now more tech savvy than ever, and if they can resolve an issue themselves or even add a new service without having to go through an agent, that\u2019s more than likely the option they\u2019d prefer,\u201d Stokes also said.<\/p>\n<p>As Flow continues to improve its customers\u2019 experience, they have also made enhancements to their Customer Care calling platform. The updates now make it easier for customers to pay bills, report service interruptions, set up credit card payments, receive outage updates and even send credit to their family and friends.\u00a0 Customers can follow the simple prompts to action all of the above services directly from the automated caller platform.<\/p>\n<p>The <a href=\"https:\/\/discoverflow.co\/grenada\/mobile\/my-flow-app\">MyFlow<\/a> app is available in all 15 Flow markets and can be downloaded from the Apple or Play Stores.\u00a0 To download the <a href=\"https:\/\/discoverflow.co\/grenada\/mobile\/my-flow-app\">MyFlow<\/a> app, click <a href=\"https:\/\/discoverflow.co\/grenada\/mobile\/my-flow-app\"><strong>here<\/strong><\/a> or visit <a href=\"http:\/\/www.discoverflow.co\">www.discoverflow.co<\/a> .<\/p>\n<p>Customers who may still need to reach a customer care agent can do so by calling: 1 800 804 2994.<\/p>\n","protected":false},"excerpt":{"rendered":"The Customer self-care app from Flow, MyFlow was recently re-launched with several new features that make it even easier to use and more convenient for customers. The newly refreshed app will be much more useful and convenient for customers. C&amp;W\u2019s&#8230;","protected":false},"author":15,"featured_media":198683,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_cbd_carousel_blocks":"[]","footnotes":""},"categories":[155,9],"tags":[],"class_list":["post-198682","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-byte","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BUSINESS BYTE: Flow Customers get more convenient new features with latest release of MyFlow App - Dominica News Online<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dominicanewsonline.com\/news\/homepage\/news\/flow-customers-get-more-convenient-new-features-with-latest-release-of-myflow-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BUSINESS BYTE: Flow Customers get more convenient new features with latest release of MyFlow App - Dominica News Online\" \/>\n<meta property=\"og:description\" content=\"The Customer self-care app from Flow, MyFlow was recently re-launched with several new features that make it even easier to use and more convenient for customers. The newly refreshed app will be much more useful and convenient for customers. 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