![\"\"](\"https:\/\/dominicanewsonline.com\/news\/wp-content\/uploads\/2022\/03\/DOMLEC-response-642x348.jpg\")
<\/p>\n<\/p>\n
Dominica Electricity Services Limited (DOMLEC)\u00a0recognizes and wishes to correct recent misstatements shared\u00a0on social media about its communication to some customers regarding a billing correction.<\/p>\n
During\u00a0a review of DOMLEC\u2019s non-domestic Pay As U Go (PAUG) accounts in late 2022, it was revealed that a\u00a0charge of\u00a0$4.32 per kVA of installed capacity, which is the approved standard monthly charge from 2007, had not been applied to a number of PAUG accounts.<\/p>\n
As shared\u00a0directly to impacted customers in written communications, the error has been corrected and the monthly\u00a0charge\u00a0of $4.32 per kVA will be applied ONLY to those affected PAUG accounts from February 1, 2023 and every\u00a0month thereafter.<\/p>\n
Customers will not be charged retroactively for the period when the standard monthly charge of\u00a0$4.32 per kVA was\u00a0inadvertently missed.<\/p>\n
This correction\u00a0does not reflect an increase in rates for customers, as speculated in recent media, but the application\u00a0of\u00a0the existing\u00a0tariff to specific accounts that were not charged\u00a0as approved. Further,\u00a0this standard monthly charge,\u00a0which is applicable to non\u00a0-residential accounts only, is separate from the\u00a0cost per kilowatt hour of energy\u00a0consumed.<\/p>\n
Impacted PAUG customers who have questions about the standard charge may contact DOMLEC\u00a0by email at\u00a0paugsupport@domlec.dm or by phone to Ms. Dora Prevost (767 255\u00a0-6118) or Ms. Dinelle Dailey (767 255-6130).<\/p>\n","protected":false},"excerpt":{"rendered":"Dominica Electricity Services Limited (DOMLEC)\u00a0recognizes and wishes to correct recent misstatements shared\u00a0on social media about its communication to some customers regarding a billing correction. During\u00a0a review of DOMLEC\u2019s non-domestic Pay As U Go (PAUG) accounts in late 2022, it was…","protected":false},"author":15,"featured_media":283098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_cbd_carousel_blocks":"[]","footnotes":""},"categories":[279,235,9],"tags":[],"class_list":["post-296944","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-energy","category-homepage-carousel","category-news"],"acf":[],"yoast_head":"\n