{"id":312947,"date":"2023-11-30T18:47:23","date_gmt":"2023-11-30T22:47:23","guid":{"rendered":"https:\/\/dominicanewsonline.com\/news\/?p=312947"},"modified":"2023-11-30T21:31:13","modified_gmt":"2023-12-01T01:31:13","slug":"domlec-urges-consumers-to-file-claims-for-appliances-affected-by-outages","status":"publish","type":"post","link":"https:\/\/dominicanewsonline.com\/news\/homepage\/domlec-urges-consumers-to-file-claims-for-appliances-affected-by-outages\/","title":{"rendered":"DOMLEC urges consumers to file claims for appliances affected by outages"},"content":{"rendered":"
\"\"
Adina Bellot-Valentine<\/figcaption><\/figure>\n

Public Relations Officer (PRO) of the island\u2019s sole electricity provider, (DOMLEC) Adina Bellot-Valentine is urging customers whose appliances have been damaged as a result of the frequent unscheduled outages to file a claim.<\/p>\n

She made the announcement while addressing a press conference this week.<\/p>\n

According to Bellot-Valentine, claims can be sent to the customers via email, or they can visit the DOMLEC\u2019s main offices in Roseau and Portsmouth to receive a claim.<\/p>\n

\n

\u201cCustomers who have appliances that have been affected as a result of some of the unscheduled outages that we have had, there is a process in which they can claim,\u201d she said.<\/p>\n<\/div>\n

\n

She continued, \u201cOf course, there is some information that you must have accurately to file the claim as to when the outage occurred. If you can give us a timespan within the time the outage occurred–because we must clarify everything before we can accept reliability for the claims.\u201d<\/p>\n<\/div>\n

\n

Customers are asked to contact DOMLEC via WhatsApp at telephone numbers 275-7083, 275-5694, or 275-0502.<\/p>\n<\/div>\n

\n

Meanwhile, Bellot-Valentine advised customers to ensure that a DOMLEC technician inspects the appliance\/appliances that were damaged.<\/p>\n<\/div>\n

\n

\u201cYou file the claim, there is a process. The technicians have to go out to inspect whatever it is that you claim that has been damaged,\u201d she stated. \u201cSo, customers please if you are filing a claim do not get your own technician to come in and look at your appliance and then ask us for a claim on it.\u201d<\/p>\n<\/div>\n

Bellot-Valentine added, \u201cWe need to see it for ourselves to verify that it is as a result of the power outage that your appliance was damaged.\u201d
\n<\/span><\/p>\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Public Relations Officer (PRO) of the island\u2019s sole electricity provider, (DOMLEC) Adina Bellot-Valentine is urging customers whose appliances have been damaged as a result of the frequent unscheduled outages to file a claim. 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