Telecoms Company LIME announced that it will be expanding its suite of LIME Cloud services across its 13 markets in the region starting today (November 10).

The LIME Cloud, which is part of its Managed Services solutions, will be upgraded to include hosted voice, desktop video conferencing, hosted e-mail and web hosting, in an effort to ensure that more businesses have access to the range of services available in the ‘Cloud’.

The LIME Cloud provides businesses with options which range from built-in disaster recovery (hosted voice) to infrastructure as a service (servers in the cloud) to significant savings on the expense of capital equipment required for services such as video conferencing

In announcing the expansion of services Managing Director of Products and Services at LIME, Ian Galt said “Global trends are creating opportunities for businesses through cloud solutions and we have packaged the LIME Cloud to help businesses meet the demands of the modern world while controlling and, in some cases eliminating some operational costs. We are leveraging our expertise and our understanding of useful and superior business solutions for our customers’ benefit.”

Emphasising the immediate benefits for customers, Galt said, “we focus on ‘simplicity and scalability’ which means we are able to tailor solutions to match the scale of each business, without the usual complexities.”

“Our Managed Services can be made available to small businesses, large corporations and any companies in between because we scale our offerings for each company’s requirements and budget,” he added.

Managed Services – which can be defined as ‘management by an outside third party of an organisation’s services and equipment related to computers, networks and software – has been trending globally as the best way to efficiently use digital and computer technology to achieve business goals. 2009 data from Forrester Research suggests that by 2013 “globally, managed services will represent over US$190 billion.”

ACG research forecasts that SMEs have been spending an average 126% more on Managed Services since last year.  And other experts claim that 51% of companies are

The backbone of LIME’s Cloud Service is supported by “All of our partners are among the best in their fields with very high service levels and LIME will able to draw from their best in class service offerings to provide effective solutions for any business,” Mr. Galt said.

Among other Multinational Providers, LIME is providing its Managed Services in collaboration with international corporations that are global leaders in specific market segments. BCS Global Networks Limited, a leading worldwide provider of managed visual collaboration services is LIME’s video conferencing solutions partner; while LIME is working with Terremark, a leading global provider of utility-enabled managed IT infrastructure solutions and Rackspace, a global leader in hosting and cloud computing to provide Hosted Email Services.