BUSINESS BYTE: KFC Dominica launches new self-ordering kiosks to revolutionize in-store experience

KFC Dominica proudly unveiled its latest innovation in customer convenience through self-ordering kiosks, which is a cutting-edge solution designed to enhance speed, accuracy, and overall dining experience for its valued guests.

Joining the global KFC family in delivering state-of-the-art service, KFC Dominica is now among the growing number of quick-service restaurants adopting this fast, efficient, and customer-friendly technology. The new kiosks allow guests to place and customize their orders at their own pace, all with just a few taps.

“We are excited to bring this modern convenience to our customers right here in Dominica.” said Mrs. Jeanette Rabess, Operations Manager at KFC Dominica. “KFC kiosk is more than just a screen, it’s a smart, streamlined service point that removes the guesswork from ordering.The technology ensures accuracy, enhances speed, and gives our guests full control over their meal.”

Each kiosk features a vibrant digital display with intuitive navigation. Guests can explore the full menu and view appetizing visuals of every item.

Customers visiting the KFC store today responded enthusiastically to the launch, many expressing appreciation for the easy-to-use system and the helpful in-store staff who provided walk-throughs of the new ordering process.

This move reflects KFC’s ongoing commitment to improving customer experience while staying at the forefront of innovation in the food service industry.

KFC Dominica is a proud member of the globally renowned Kentucky Fried Chicken brand, offering the island Finger-lickin’ good chicken since 2006. Dedicated to quality, service, and community, KFC Dominica continues to lead with innovation while staying true to its roots, great food, served fast and fresh.