DOWASCO’s PRO explains causes of recent water outages

Public Relations Officer (PRO) of the Dominica Water and Sewerage Company Limited (DOWASCO), Kimani St Jean has provided reasons for the recent water disruptions which has been affecting customers in various parts of the island.

She shared during a statement that these interruptions are due to major infrastructure projects designed to upgrade and strengthen the island’s water supply systems.

“The Dominica Water and Sewerage Company Limited (DOWASCO)  is currently executing several major infrastructure projects designed to upgrade and strengthen the island’s water supply systems as part of our ongoing commitment to delivering more reliable and resilient water service to all communities,” she said. “Among the most significant of these is the Water Sector Strategic Development Project (or the WSSDP), which is actively underway in  Calibishie, Castle Bruce, Morne Jaune,  Grandfond, Riviere Cyrique, and the West Coast water supply system that’s to include  Salisbury, Coulibistrie, and Morne Rachette.”

According to her, these projects involve extensive infrastructure work that, while necessary for long-term improvements, will result in intermittent and at times prolonged interruptions in water supply to affected areas.

“We recognize the inconvenience this may cause and assure our valued customers that our teams are working diligently to minimize service disruptions,” St Jean emphasized.

Additionally, she said in areas most severely affected, DOWASCO will deploy water trucks to provide temporary relief, ensuring that residents continue to have access to water during critical phases of the works.

Furthermore, St Jean stated that in addition to the WSSDP, there are other national development projects that also affect water distribution in various parts of the island.

“We have the Airport Development Project which impacts the Crapaud Hall Water System and contributes temporarily to outages in communities like Wesley,  Marigot, and the Kalinago territory,” she explained.

St Jean continued, “ We also have the Loubiere to Grand Bay Road rehabilitation project, which results from time to time in pipeline damage and has necessitated pipeline relocations along the route.”

She added, “As a result of that, customers in Fond Baron, Loubiere, Citronier, Pointe Michel, Soufriere, Scotts Head, Pichelin, Grand Bay, Tete Morne, and surrounding areas will be affected.”

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1 Comment

  1. Touloulou
    September 2, 2025

    DAWASCO is a disgrace, you are coming and talk nonsense after the fact. Last week, some areas in Grand Bay had no water for 3 days.

    if you are undergoing such project, then you need to provide people with alternative service options.
    I have seen water upgrades project in other countries in the caribbean measures are put in place to keep the water flowing with temporary pipes in place.

    Only in Dominica this kind of nonsense is allowed to continue day in and day out. Then, DAWASCO slapped us with high water bills. All is bright and creamy in Dominica.

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