NBD takes measures to ensure safety of customers and employees

Amid ongoing concerns about the Coronavirus COVID-19, the National Bank of Dominica Ltd. continues to monitor the ongoing global coronavirus outbreak and has taken several precautionary measures to ensure the safety and well-being of our customers and employees.


The Bank has taken the following steps

  • Hand sanitizer dispensersare available inside of our branches.  We encourage customers to sanitize upon entering the Bank.
  • Our branches, offices, and ATMs will be cleaned thoroughly and regularly.
  • All employees have been asked to wash their hands regularly, routinely clean their individual work areas and stay home if they are feeling ill.
  • To avoid overcrowding, a limited number of customers will be allowed into the Bank at a time.


In addition to these measures, customers are highly encouraged to:

  • Use NBD’s online and mobile banking services for every-day banking transactions such as checking balances, transferring funds and making paymentsas well as our conveniently located ATMs for cash withdrawals.
  • Pay utility bills utilizing NBD’s online banking or the utility company’s online payment options.
  • Use our Visa Debit or Credit Card to make payments and reduce the use of cash.
  • Above all, we encourage the public to adhere to all health and safety guidelines in an effort to limit the spread of the virus. If you are displaying flu-like symptoms, avoid visiting the Bank and seek medical attention.


NBD will continue to monitor the situation closely and identify appropriate steps to support our customers as needs arise. We appreciate your continued support and the trust you place in us.

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  1. Inds
    March 22, 2020

    I am a bit worried though. We are equiped for testing but how ready are we to deal with the issue at hand. What about treatment. I am hearing talk about testing but not treatment. Can someone shed some light on that concern?

  2. john born
    March 20, 2020

    This is NOT ENOUGH National Bank of Dominica. Your cashiers are dealing with plenty people everyday !!! They will become super spreader in one gets infected. Your cashiers MUST wear a mask too. Your measures are useless… See the other countries please.

  3. derp
    March 19, 2020

    I hope those measure continue even after COVID-19 cause it’s one way of safe guarding ourselves from diseases, every year it always has some bad flew going around if we continue with these hygienic methods this should limit it’s spread and others

  4. Calibishie Warrior
    March 19, 2020

    What you at the bank might do is “make 2 hour queuing at the bank history”. It is perfectly possible to do if you put your minds to it. Practically everything you have people coming to the bank for is automatable. Why not make ebanking the automatic standard rather than an ‘extra’. Why not stop carging for the ATM’s (it must be cheaper to have people using them than using a teller inside). Why not make your cards chip and pin so that the whole card system is more secure and usable by every vendor out there (including busses). Get off your butts for goodness sake.

    Well-loved. Like or Dislike: Thumb up 5 Thumb down 1
  5. A concerned Dominican
    March 19, 2020

    Proactive and sensible measures. Well done. Thanks NBD.

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