[PRESS RELEASE] Local businesses to benefit from launch of Flow Business in Dominica

Andrea Liverpool, Flow’s Head of SMB for Barbados, and the South Caribbean

Transparency, simplicity and greater connectivity are now being delivered to the local small and medium-sized business (SMB) sector.

Flow Business has been introduced by C&W Business as part of a major transformation that will see local businesses benefit from better connectivity, simplified packages, improved product customization options and around-the-clock support.

“The launch of Flow Business affords us the opportunity to do two things. Firstly, to reaffirm our commitment to our valued customers, and secondly, it coincides with the introduction of our new value proposition built specifically with the needs of small businesses in mind,” said Andrea Liverpool, Flow’s Head of SMB for Barbados, and the South Caribbean, while addressing the official launch of Flow Business in Dominica.

“Over the past year, we have listened attentively, and we heard each time you said, ‘we are having a difficult time’. We do not want you to continue to suffer in silence, so we took some bold steps to ensure we are here with you. We are your ally in business.”

General Manager of Flow Dominica Jeffrey Baptiste noted the contribution of local businesses to the overall development of Dominica’s economy is significant and Flow Business is redefining the support for this important segment with simplicity, transparency and market-leading combinations of superfast broadband and reliable voice connections.

“We recognize that there has been a clear shift in the way many of our business clients are leveraging connectivity and with the launch of Flow Business, we want to help Dominican businesses progress even further by providing cutting-edge products and robust 24/7 support,” he said.

Flow Business offers four product packages to help SMBs take the next step forward with solutions to help these smaller businesses thrive.

The ‘Starter’ package is designed for growing businesses with small teams that always need to be connected to their customers while the ‘Premium’ package is crafted for businesses that rely on flexibility and freedom in your communications.

The ‘Advanced’ package is built to help entrepreneurs and smaller teams connect with customers whenever and wherever they are, and the ‘Elite’ package is designed for businesses that need superior internet speeds to keep larger teams collaborating with customers.

Apart from these market-leading packages, customers can build their own tailored plans, choosing from standalone products across broadband, voice, mobile and video – customized for their needs.

Customers who desire more information or will like to sign up for a Flow Business product package can call 1-800-744-0222.

Minister of Telecoms Skekira Lockhart chats with Flow’s staff

 

About Cable & Wireless Communications Plc

C&W is a full-service communications and entertainment provider and delivers market-leading video, broadband, telephony and mobile services to consumers in 18 countries. Through its business division, C&W provides data centre hosting, domestic and international managed network services, and customized IT service solutions, utilizing cloud technology to serve business and government customers.

C&W also operates a state-of-the-art submarine fibre network – the most extensive in the region.

Learn more at www.cwc.com, or follow C&W on LinkedIn, Facebook or Twitter.

 

About Liberty Latin America

Liberty Latin America is a leading communications company operating in over 20 countries across Latin America and the Caribbean under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, UTS and Cabletica.

The communications and entertainment services that we offer to our residential and business customers in the region include digital video, broadband internet, telephony and mobile services. Our business products and services include enterprise-grade connectivity, data center, hosting and managed solutions, as well as information technology solutions with customers ranging from small and medium enterprises to international companies and governmental agencies. In addition, Liberty Latin America operates a sub-sea and terrestrial fiber optic cable network that connects over 40 markets in the region.

Liberty Latin America has three separate classes of common shares, which are traded on the NASDAQ Global Select Market under the symbols “LILA” (Class A) and “LILAK” (Class C), and on the OTC link under the symbol “LILAB” (Class B).

For more information, please visit www.lla.com.

 

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2 Comments

  1. Roger Burnett
    January 24, 2023

    Ironically, for a company whose business is communication, communication is one of its key problems; in particular to reporting faults.

    A broadband internet connection is essential to my work; seven days a week, twenty-four hours a day. If the service breaks down on a weekday and during working hours, I can usually manage to report the fault. But weekends and after hours is a different matter. The number Cable & Wireless tell me to use (611) is not a working number and their automated 1-800 number does not relate to fault reporting.

    Furthermore, when I lose my broadband internet connection via the fibre-optic cable, I also lose my landline telephone connection.

    Years ago, Mr. Baptiste kindly gave me his personal cell number. But I’m sure he’s later lived to regret it, as I often have to resort to calling him at all hours.

    Would it not be better for management and subscibers to have a working dedicated number for reporting faults?

    Well-loved. Like or Dislike: Thumb up 8 Thumb down 2

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