Sabre Corporation on Monday announced it has expanded a multi-year distribution and technology agreement with LIAT, The Caribbean Airline which is based in Antigua. In addition to bolstering their commerce strategy with the agency channel, LIAT has implemented enhanced capabilities that enable seamless connectivity and access to pricing, availability, data and ticket changes for every booking within the agents’ workflow.
Under the renewed deal, LIAT implemented a technology upgrade to a set of solutions developed by Sabre for electronic ticketing delivery to the airline and travel buyers alike. Agents booking LIAT flights in the Eastern Caribbean, Bahamas, the U.S., United Kingdom and France can now issue electronic tickets and manage changes on behalf of their travelers.
David Evans, CEO for LIAT, said: “Our new agreement with Sabre, and the technology they provide to us, will help in continuing to position LIAT as an airline of choice for intra-Caribbean travel for consumers around the globe. It also allows us to strengthen our partnership with travel agencies as a valuable revenue stream and for them to build upon their customers’ loyalty.”
Julia De Jesús, vice president for Sabre Travel Network in the Caribbean and north Latin America, said: “Sabre’s differentiating technology in the distribution space makes travel e-commerce more streamlined and rich in capabilities valuable to agencies and travelers. We continue to support LIAT’s distribution strategy through the widest reach to subscribers, expanding access to valuable air content across the agency channel.”
Sabre’s capabilities address agents’ needs while managing airlines’ inventory and reservations, as they provide instant booking confirmation and access to last-seat available inventory, among other workflow improvements.
For the airline’s business, their expanded full-content distribution via Sabre’s agency subscribers combined with ticketing capabilities, will allow them to focus on revenue generation, marketing and operational efficiency.
Sabre’s travel marketplace plays an important role in facilitating the marketing and sale of airfares, ancillary services, hotel rooms, rental cars, rail tickets and other types of travel, to more than 400,000 travel agents and thousands of corporations who use it to shop, book and manage travel. It is one of the world’s largest marketplaces, processing over $100 billion in estimated travel spend.
LIAT has marketed its services and fare classes in the Sabre travel marketplace since 1996, partnering with agencies and corporate buyers. The airline currently flies across 17 destinations in the Caribbean, including Barbados, St. Vincent, Trinidad, Dominica, Martinique, San Juan in Puerto Rico and St. Maarten.
All, especially major airlines worldwide have implemented these procedures. The problem is, additional technology which makes it easier for LIAT, for agencies and also for travelers, fewer jobs. This means increased unemployment. This is the price we have to pay in this technological age and ever-increasing technology. I often wonder when will this end.
There is a tendency to blame governments for unemployment but never place the blame on those enterprises and technology, the latter which has immensely decreased employment
While enterprises must keep up with new technologies and systems, I am not impressed. What would impress me is, as LIAT upgrades and tries to save some almighty dollars, it should provide satisfactory service to passengers and nothing less as they have been experiencing in previous years to today.
Look out, soon they will have robots flying planes, so more layoffs
Lady now you are really waffling. Stick with religion, that is your sspeciality.
“the airline of choice” lol I really wish I had a choice.
Liat sucks!
Still a wastre of time,will still be stuck in dirty antigua.
Good move. I hope that this will be extended to being able to check in on-line (incl.the printing of boarding passes). This will not only speed up procedures at the airport but save the airline precious money. I would ask our government to upgrade their services similarly and make it possible for passengers to pay their departure tax on-line prior to proceeding to the airport/ ferry terminal.
I flew out of Dominica last week and when I went to pay the departure tax, I was surprised to see the attendant having to write my name in a ledger.
I thought this writing in ledgers were a thing of the past. The government really needs to get up with the times. After all they have free Wi-Fi at the airport, surely they can install a simple cash register to issue receipts for the departure tax.
Have you ever considered that this is a system open to fraud? There is a lot of ready cash being handled in there. How do they tally daily receipts with the actual paper ticket being issued, especially since quite a number of people claim exemption (govt. business etc.). In 2014 when even simple grocery stores have electronic cash registers and print proper receipts this method we use in Dominica is a retrograde step to the dark ages. Incidentally, the same applies to the parking fees at the airport.