911 system undergoing comprehensive analysis sources say

The system was launched in September 2016
The system was launched in September 2016

Dominica News Online (DNO) has been reliably informed that a comprehensive analysis is being undertaken to determine whether more resources need to be added to the newly installed Emergency 911 (E911) system.

This after reports surfaced that numerous calls to the system failed to go through during an incident at a wedding reception in Loubiere on Saturday, October 29 which resulted in two persons getting hurt.

DNO has made several unsuccessful attempts to get a comment from the National Telecommunications Regulatory Commission (NTRC) on the matter, however, a source told DNO on Wednesday that on the day of the incident, the system handled over 300 calls between 4:00 pm and 11:00 pm.

The source insisted that the system was not down but said however, that further investigations are being carried out to determine the true cause of the situation.

DNO was further informed that multiple reports were received following the incident, and police, as well as an ambulance, were dispatched to the scene.

DNO understands that the government is expected to put together an emergency response to the E-911 situation.

The $1.8-million Emergency 911 (E911), as it is called, was launched in September and officials said then that it would contribute greatly to the safety and security of Dominicans.

They said it would be housed at the Police Headquarters in Roseau and the system will also be installed at the Princess Margaret Hospital.

It was also said at the time that the system has the capability of handling 500 calls on a daily basis.

An ambulance at the scene of the incident
An ambulance at the scene of the incident

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  1. Malpardee
    November 11, 2016

    Dominica need a hospital with equipment to save our people. Stop spending money on things that are not sooooo important.. Sorry i don’t mean to sound ignorant..

  2. Malpardee
    November 11, 2016

    Dominica needs a hospital with equipment to save our people.. Stop spending money uselessly

  3. Malpardee
    November 11, 2016

    Really… 911 u calling police station they not answering phone, is 911 they will respond. People u all are in da find another system.. Don’t mean to sound ignorant but develop da own emerg system and stop trying to be america..

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